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- Sep 25, 2018
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I have an updated system and it is working fine (in general) but I need to change a password for a voice mail. I tried to go to the Management Console using the ip address of the service with portion 5001 (like this but used the ip address instead of server - server:5001/#/login) and get to the console and it wants me to log in. However, it is asking for Extension Number of Username then a password. I have wracked my brain trying to remember it and fail each time. I used username and password in the welcoming e-mail from 3cx but that doesn't work (it only works logging into the 3cx website). I have searched for a default or how to do it and cannot find anything that does not just make me more confused (like references to backups but I do not know how to set it to backup nor a way to see if it backed up anything).
Can anyone give me a clue? "User name or extension" does not refer to my actual extension apparently or does it? Is the password my pin for voice mail? Is there a default? Is there a way to retrieve it?
I have my key from registration and everything else in the welcome e-mail but I cannot find anything helpful.
Thank you for any help you can provide.
Can anyone give me a clue? "User name or extension" does not refer to my actual extension apparently or does it? Is the password my pin for voice mail? Is there a default? Is there a way to retrieve it?
I have my key from registration and everything else in the welcome e-mail but I cannot find anything helpful.
Thank you for any help you can provide.