James Shearon
Silver Partner
- Joined
- Aug 10, 2017
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I have a customer with several Polyxom SPIP 331s. They repeatedly need to disconnect POE to reset the phones after they lock up. The phones are running the correct fw and neither the 3CX or the phone logs have any indication as to what is happening. Also, there are no BLFs provisioned. When it occurs the display on the phone is still working but locked up and the device disappears off the network. We have recommended replacing with supported phones but they just can't afford to do that at this point. Just posting here in case any one has any helpful hints or magical solutions.
Thanks
Thanks