akjon RooSho
Free User
- Joined
- Jun 20, 2018
- Messages
- 24
- Reaction score
- 5
Hi,
I'm having problem after updating my 3CX from V15 to V16.
When I'm dialing 666 for the voicemail menu, I don't listen to the greeting message there.
When I try the built in voice mail button on 3CX softphone menu. I can see the voicemails there but when i click to play after receiving the call from playfile I don't listen anything on my phone.
But when someone calls me and the call is forwarded to my voicemail he/she can listen to the voicemail greeting that I put there.
I've not changed anything into my router after the upgrade.
Did someone face something like this? Can someone help me here?
Regards.
I'm having problem after updating my 3CX from V15 to V16.
When I'm dialing 666 for the voicemail menu, I don't listen to the greeting message there.
When I try the built in voice mail button on 3CX softphone menu. I can see the voicemails there but when i click to play after receiving the call from playfile I don't listen anything on my phone.
But when someone calls me and the call is forwarded to my voicemail he/she can listen to the voicemail greeting that I put there.
I've not changed anything into my router after the upgrade.
Did someone face something like this? Can someone help me here?
Regards.