- Joined
- Jan 15, 2019
- Messages
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Hi,
I currently have a client who has a basic setup of 3cx, call comes in to a "ring all" group.
The issue they are experincing is, when the first call comes in, all phones ring.
The call then gets picked up, if another call comes in while that first call is still active there is about a 20 second delay before the other phones ring, however on the phone of that first call you are able to hear the beeping as if there is a incoming call.
Is there a way to have all phones ring that are not busy?
Hope you guys can help
I currently have a client who has a basic setup of 3cx, call comes in to a "ring all" group.
The issue they are experincing is, when the first call comes in, all phones ring.
The call then gets picked up, if another call comes in while that first call is still active there is about a 20 second delay before the other phones ring, however on the phone of that first call you are able to hear the beeping as if there is a incoming call.
Is there a way to have all phones ring that are not busy?
Hope you guys can help