Frank86
Customer
- Joined
- Jan 18, 2018
- Messages
- 299
- Reaction score
- 25
Running 3CX Enterprise (latest version) on premises (About 40 users on a flat network, with no dedicated voice VLAN) using Flowroute as VoIP provider on a 100 Mbps fiber circuit.
Call quality is mostly good, with the occasional days when it's choppy and staticky when talking to outside landlines and cell phones. 3CX voice codecs are the default ones.
Ownership wants to raise voice quality to what we had before (on-prem Mitel + T1 PRI), which was never choppy or staticky.
What is the best way to achieve this result?
Call quality is mostly good, with the occasional days when it's choppy and staticky when talking to outside landlines and cell phones. 3CX voice codecs are the default ones.
Ownership wants to raise voice quality to what we had before (on-prem Mitel + T1 PRI), which was never choppy or staticky.
What is the best way to achieve this result?
- Segregate 3CX server and phones to their own VLAN, still using Flowroute on the fiber data circuit
- Option 1 + Flowroute on a separate T1 line
- Option 1 + T1 PRI instead of Flowroute
- Other?