- Joined
- Jan 16, 2019
- Messages
- 4
- Reaction score
- 0
I am a newbie to the power of a gzillion so prepare to smirk....
I literally know nothing about what I am currently doing other than:
1. I need a Windows phone more or less yesterday on my pc only that has voicemail, records messages and can call queue. That's it.
2. Right now I'm a start-up with just me, myself & I - this may change and I may need to employ or I may disappear into the ether like hundreds of start-ups before me; so I need a low risk, low learning curve solution that meets simple immediate needs 'for now'.
3. I bought a number through a Voip Provider that only does numbers.
4. I downloaded the 3cx softphone and signed up with the 3cx 'system' (on the basis that this is how I'll get the features I need).
5. I set up the softphone via the the Voip Number Provider and I now have a softphone image on my pc that takes calls and that's it. No voicemail, no recording, no nothing.
6. The set-up is based on the extension and details given to me by the Number Provider not the extension given to me by 3cx system.
7. The account that is with 3cx pabx system is not in the softphone and I don't know how to put it there without losing the number and minimal functionality I have with the Voip Provider. The number I have is the number I want but working with the 3cx system not just on the phone icon if that makes sense.
8. I then had lots of emails and lots of pain. And wanted to die a little when I realised the suffering I was about to go through to get the little things I need.
9. One of the emails was entitled: Stopped Services Notification and informed me that all the services I had signed up for just earlier that day.... were stopped. Porquoi? I don't know. I can still sign into my account but now see little black labels denoting the stopped services.
10. I sign into my account and the backend tries to get me to assign its own extension to a 'real' phone which I don't possess. There appears to be no recognition of the softphone I've downloaded or my Voip Provider extension.
In a Disney World, the magical start-up fairy would now descend and tell me what I've done wrong, how to put it right and how to easily set up my little features whilst by-passing the six month technical learning that this seems to take.
Now I need some cake.
I literally know nothing about what I am currently doing other than:
1. I need a Windows phone more or less yesterday on my pc only that has voicemail, records messages and can call queue. That's it.
2. Right now I'm a start-up with just me, myself & I - this may change and I may need to employ or I may disappear into the ether like hundreds of start-ups before me; so I need a low risk, low learning curve solution that meets simple immediate needs 'for now'.
3. I bought a number through a Voip Provider that only does numbers.
4. I downloaded the 3cx softphone and signed up with the 3cx 'system' (on the basis that this is how I'll get the features I need).
5. I set up the softphone via the the Voip Number Provider and I now have a softphone image on my pc that takes calls and that's it. No voicemail, no recording, no nothing.
6. The set-up is based on the extension and details given to me by the Number Provider not the extension given to me by 3cx system.
7. The account that is with 3cx pabx system is not in the softphone and I don't know how to put it there without losing the number and minimal functionality I have with the Voip Provider. The number I have is the number I want but working with the 3cx system not just on the phone icon if that makes sense.
8. I then had lots of emails and lots of pain. And wanted to die a little when I realised the suffering I was about to go through to get the little things I need.
9. One of the emails was entitled: Stopped Services Notification and informed me that all the services I had signed up for just earlier that day.... were stopped. Porquoi? I don't know. I can still sign into my account but now see little black labels denoting the stopped services.
10. I sign into my account and the backend tries to get me to assign its own extension to a 'real' phone which I don't possess. There appears to be no recognition of the softphone I've downloaded or my Voip Provider extension.
In a Disney World, the magical start-up fairy would now descend and tell me what I've done wrong, how to put it right and how to easily set up my little features whilst by-passing the six month technical learning that this seems to take.
Now I need some cake.