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  1. Monitor Active Current Calls

    I don't use the call center module, but for the first part of your question....the Extension Status will show you the current calls in realtime. Alternatively you can also select Ports/Trunk Status and if there are calls to/from the outside world, you will see them here.
  2. create voice mail personal message with 3CX softphone

    If you have a 3 digit extension, then 999; if you have a 2 digit extension then you can dial 99. The softphone also has a voicemail key. You should be prompted to log in and if you follow the prompts, you should be good.
  3. How to disable call waiting in the 3CXPhone?

    You can do this in the 3cx Management Console. Go to the extension you want to disable the call waiting for, and then the forwarding rules tab. Under the portion that speaks to Phone busy, there is a setting where you would uncheck "i want to be able to accept more than 1 call at a time"...
  4. How can I get video?

    Under preferences, have you also selected the video source? The other thing, is that on the phone (what version are you using?), there is a bar on the right that you would have to click to actually see the video. Thanks.
  5. video with 3cxphone remote extension via tunnel

    Hello, I am testing the 3cxphone video, and inside my network it works fine. If I use the tunnel from the outside of my network, the video fails. If I use a vpn and then the 3cxphone I can get video as well. What am I missing? Thanks.
  6. Inbound & Outbound calls failling

    I have the same problem. did you ever get it resolved? Thanks.
  7. music on hold w/Polycom 330

    Thanks nickybrg, That worked! Awesome!
  8. music on hold w/Polycom 330

    I have 3cx running and a Polycom 330 IP phone. I uploaded a moh file, and when i put someone on hold from the phone, the moh doesn't work. If I use the VOIP client, and put a party on hold, the moh works. Am I missing some configuration points on the Polycom? Thanks.
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