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  1. Call log not recording inbound calls

    Hi all, We have an issue with call logs. Its a very simple setup. A call comes in on a VoiP provider and the call is directed to a single extension. The extension is set to ring a mobile at the same time. If you login to MyPhone, all calls that are answered are logged and answered. All...
  2. 'Internal' call issue with Hosted v10

    Thanks for the reply guys. We had a 3cx training day here today and I was lucky enough to be able to ask Nicky about the problem in person. It was the local sip port and ftp ports. I didn't realise that each handset had to have unique ports. Changed them all - now working ok.
  3. 'Internal' call issue with Hosted v10

    We are running 3cx version 10 Hosted Edition. The 3CX install in on a leased server located at a local data centre. We used Yealink T26 handsets at multiple client sites. The server currently has 5 instances of 3CX installed. We are ONLY having the following issue with one instance (one client...
  4. MultiTenant Vmail to Email not working

    Hi All, I have an installation of the new multi tenant version, running on a VM 2008 server. Everything works apart from emailing vmail. Voicemail is recorded, but the email does not reach its destination. I had turn up the logging, but can't find any reference to it trying to send email...
  5. Delay when answering/dialing

    Thanks for the reply, I'll try change the stun. Do need to change if on the handsets AND 3CX? I have run the firewall checker and all tests pass no problems.
  6. Delay when answering/dialing

    We have a setup of the latest Multi tenant, using Yealink T22 phones. The problem comes and goes where if someone calls in, the ring group dials all the handsets in the group, when someone pick up the phone there is a 4-5 second delay before the call is actually connected. Its not an audio...
  7. Hosted Multitenant 'call rejected' when using DNS name

    Found the problem. I had added the setting for DNS in 'Public IP' under Network, but also have to add the DNS setting for 'Local SIP domain' under advanced. Hope this helps some one else.
  8. Hosted Multitenant 'call rejected' when using DNS name

    I'm currently testing the new Multi tenant version of 3cx, works great. As its a hosted system ALL extensions register externally and use STUN. If on the server under 'Public IP' I set it as its physical IP address and then register the handset (in this case I'm using the 3CX for iPhone)...
  9. MyPhone Record Call indicator

    I've done a search and couldn't find anyone else 'complaining' about this issue...but, When you record a call using the MyPhone app, there is no indication that the call is actually being recorded. You can click the record icon, or right click the call and recall call - but once you do this...
  10. BLF Light on Yealink

    No
  11. 3CX No Incoming Calls

    Hi Guys, I know this is a common thread, I've searched everywhere - but no answers. Heres the setup. WIndows 7, firewall disabled with 3CX 9 and Patton 4100 for PSTN, Engin for Voip. Patton works fine incoming and outgoing. Engin works fine for outgoing. Cannot receive in coming calls on...
  12. Answering delay - Patton 4112

    Hi, I'm having a problem on a few 3CX systems after upgrade to version 9. Both run Patton 4112 or 4114 PSTN gateways. When an incoming call is made, the device passes the call on - when the handset is lifted there is a delay of 5-10 seconds before any audio is passed through. Many hangup and...
  13. Patton Outgoing Audio Problem

    I have a 3CX setup to a Patton 4114 FXO device. The system was configure by simply running the wizard to configure the patton device. Everything was running fine then all of a sudden, we have no outgoing audio on incoming calls only. Outgoing calls and internal calls are fine. When the call...
  14. Trouble dialing out with Patton 4112

    I'm having the same problem with a 4114. I even removed and reinstalled 3CX and defaulted the patton - still no good. I fixed it before I finished this post. I had to turn off line hunting. When you run the wizard to setup the Patton - leave 'no hunting' selected. I have tested and...
  15. No audio on trasferred calls and no hold music

    No, I am using Windows XP. This is a small setup with only 2 handsets.
  16. No audio on trasferred calls and no hold music

    Hi all, I having trouble with the 3CX server v 8. When calls come in and are put on hold, there is silence - the hold music cannot be heard. I've test this with internal and external calls - both dont work. Also when calls are transferred to another extension, the audio drops. The call...
  17. Force certain extentions to use certain trunks

    Hi, I'm new to Elastix, I played around with Trixbox about a year ago, then used 3CX and now found Elastix to be the nicest of the lot. I'm trying to work out how to force an extention to make outbound calls using a certain trunk. In 3CX you can set rules that say Trunk A will accept out...
  18. Problems with VPS from Web24.com.au

    I'm trying to setup 3CX on a Windows VPS. Here is some info: WIndows 2003 64bit VPS is running in a Virtuozzo container Tried 3CX version 7 and 8 The problem is with registering with a Voip provider. The version 7 shows the error : 21:52:21.239 [CM305004]: Failed to find a transport to...
  19. Yealink T28 BLF not working

    Hi, I'm just setting up a new system using T28's with the latest firmware - 2.3.0.30. On previous setups, configuring BLF was easy - just enter the ext number and off it goes. I'm not sure if the problem is a 3CX issue or a phone issue. The new firmware setup looks like this: Key...
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