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  1. v.18.4 CRM record open event modification

    I agree with @A Valenti. Customers are complaining to us because they were used to other way, It would be nice if it could be added as an option to be able to choose.
  2. VoIP Traffic choppy audio only on callee end

    Copy that!. We thought it could be downloaded directly. Thanks.
  3. VoIP Traffic choppy audio only on callee end

    For us is not yet avaliable.
  4. VoIP Traffic choppy audio only on callee end

    Thanks for the recommendation. Update is already available?
  5. VoIP Traffic choppy audio only on callee end

    Hello, Same issue from Monday last week with 3 of our pbx hosted on 3CX (DigitalOcean). We contacted with the Hosting team and they told us that there was no connectivity issue on their end. Our voip provider provided us with another sip server on diferent location and issue was mitigated...
  6. MakeCall with Yealink

    Hi there: This is not a bug ... and can be configured on Assistant ... go to "Preferences", "Dialing" tab and uncheck "use intercom when calling". Regards.
  7. MakeCall with Yealink

    Hi Fabio: Look at the phone screen ... is it in "silence mode"? Press "MUTE" button on phone to deactivate ... I see the same issue using Assistant + Yealink T28
  8. Rebound feature (Resolved)

    Re: Rebound feature Hi: Now, i've tried to divert calls over another telco provider and works fine. Seems like a interoperatibility issue with ISDN Telco. Regards.
  9. Rebound feature (Resolved)

    Re: Rebound feature ISDN + Patton 4554 ... I will try over VoIP Provider. Thanks
  10. Rebound feature (Resolved)

    Hi: I have configured my extension in order to divert the call to a mobile phone, with rebound feature, and it's working fine, but ... the announce that you can hear on "mobile side" seems to start before the call 3cx>mobile is really established, and i can't hear the full message. Anybody else...
  11. Queue Intro / Music on Hold

    Hi: Yes, i think there is something strange on queue intro and music, i heared this morning, after SP1 update. I'm trying to replay this issue ...
  12. Self Identification Message

    Hi: Related to this topic ... I have configured my extension in order to divert the call to a mobile phone, with rebound feature and is working fine, but ... the announce that you can hear on "mobile side" seems to start before the call 3cx>mobile is established, and i can't hear the full...
  13. Auto - answer

    Yes, we are using Assistant (pressing F11). Is it a known issue? Thanks!
  14. Auto - answer

    Just after migration 3CX to v9 (RC1), phones (Grandstream GXP2000) auto-answer the calls. I can deactivate this option in phone config ... but is this a new feature? Thanks.
  15. Legacy Phones

    Maybe an FXS device like GRANDSTREAM FXS Gateway (GXW4004, 4024 ...). http://www.3cx.com/voip-gateways/Grandstream-GXW4024.html Regards.
  16. No music On Hold

    We have solved this issue deactivating option "Support RE-INVITE" on extension and trunk properties.
  17. Configure Asterisk to dial through 3cx

    We have an asterisk machine working as a "gateway" for 3cx in a testing environment and It's working fine!
  18. Forward call to contact in outlook

    As far as I know, from Assistant you can transfer a call to a contact in the pbx phonebook, but no to Outlook contact. This could be a nice feature for 3cx ... Anyway, you could make a regular export process from Outlook to 3cx phonebook.
  19. follow me?

    You can set forwarding rules from MyPhone portal or from 3CX administration console. This rules can be time conditions.
  20. Fax Server Installation

    We will try this. Thank you, Nick.
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