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  1. FAX outgoing rule 3CX PBX v.10

    Ok, now's clear. So we see translated number. Still, I would like to see original INVITE. Please, try to find backup of PBX log for 30-jan. You can zip (or rar) them all and send to me: arthur at 3cx dot com , for me to analyze.
  2. FAX outgoing rule 3CX PBX v.10

    I do not understand one thing: You've said you have the only outbound rule which starts with prefix '00'. They dialled '6230037190991221' and this number has been dialled outside. How could it be? Why all numbers they dial starts with '62300'? Does it have some meaning in your setup?
  3. FAX outgoing rule 3CX PBX v.10

    You should look in your logs/backup files for the INVITE that has Fax extension number in Contact header and addressed to outside number. If you know the numbers dialled by hackers you can just look up for that number(s).
  4. FAX outgoing rule 3CX PBX v.10

    Can we look at INVITEs used to call outside using Fax number? So we can better understand the way it was hacked and improve.
  5. power outage

    This looks very suspicious: If your phones are set up to register against 192.168.10.70, than it is why they can not register. Can you explain why it has .70 IP on start, and than it is replaced with .71 IP? Also, note, that your license has not been loaded. License file is absent.
  6. Call Back question

    I would suppose you're missing some prompts for call back.
  7. SIP Forking with Extension Exceptions

    Looks like your default ibound rule points to ext. 4196, which in turn has exception rule that points to itself => endless forwarding loop.
  8. VIP Call

    Why not forward VIP callers to another Q using exceptions or CallerID-based inbound rules, and that VIP queue won't be accessible otherwise, so it will be empty most of the time? Both queues can even share same agents.
  9. v10 - Pick up ANY ringing extension

    1) Pickup *20* is not free feature 2) Pickup from queue (polling calls) has been temporarily disabled, because we have had a lot of problems with simultaneous pickups (at the same time from two or more phones). At the moment this is (supposedly) fixed and are in test. So if fix is reliable - it...
  10. Recurrent problem-license lost after rebootWin 7**NETWORK

    Re: Recurrent problem-license lost after rebootWin 7**NETWOR Let me clarify everything. First, Igor clearly described the problem: if Win7 has a SIP GSM installed - it has its own network interfaces (with MAC, IP and everything) added after GSM driver/service booted. It seems that GSM service...
  11. Error In Server Activity Log ParseBuffer.cxx.949

    It should be clear from trace logs. From the piece of logs you pasted it is not clear though. Try to look before or after. The Contact header of the message usually has FQDN or IP of the source.
  12. Error In Server Activity Log ParseBuffer.cxx.949

    This means that SIP server has received a SIP message with malformed 'From' header. Header name must have colon (':') symbol after it, ie. it should be 'From:' Also, as I can see, it would also have problem with display name part of SIP address - display name must be enclosed in double-quotes...
  13. Inbund Caller ID Issue**E164 CONFIGURATION REQUIRED

    Re: Inbund Caller ID Issue Yes, '+' can be an issue. Enable E.164 preprocessing to eliminate it.
  14. v10 - DTMF lag time?**DISCUSSION

    Re: v10 - DTMF lag time??? 3CX SIP server do not have any 'lag time' and do not collect DTMF. It receives user's input as a part of INVITE message. Whole number, not digit-by-digit. So, please be more precise describing your problem. As far as I can guess from given description -- these...
  15. CID Inbound

    Not quite understand what kind of changes and in what cases do you mean, but may be 'inbound / outbound reformatting' is what you're looking for?
  16. Draytek 2955 - inbound not working

    I saw traffic capture after some Draytek (sorry, don't know model), and I saw it incorrectly replaces IP in SDP when SIP ALG is ON. Incorrect is a content-length after change. I'm not sure if it's the case, but you can find yourself if you take wireshark capture on both sides of Draytek.
  17. bug - Can't change banned IP expiration date manualy**SOLVED

    Re: bug - Can't change banned IP expiration date manualy.**C Make sure you've pressed 'Apply' or 'OK' in bottom of page. Closing of dialog that edits time doesn't apply change automatically.
  18. 3CX Ltd**3rd party ivr is unsupported**SOLVED

    Re: Call Queue Not able to get more than 3 active calls If your 3rd party IVR is registered as an extension at 3CX PBX you should NOT use PBX status to detect 'Busy'. If it is not the case - we can help only if logs and details are provided.
  19. I think I've been hacked.

    First thing to do is to change password of Ext.100 from '100' to something less guessable. And do the same for other extensions. If you have V9 it will take care about everything else.
  20. Version 9: Can I now configure the remote with only...

    I don't know about Asterisk, but in 3CX there's custom parameter ALLOWSOURCEASOUTBOUND. Set it to 1 and PBX will reply to source address of INIVTE request.
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