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  1. Can't Make Outbound calls

    I have a technical manual for Planet gateway to work with 3CX but you also need a Planet IP-PBX and that just do not make any sense it's better to go with 3CX supported gateway that's what I did I bought Grandstream Gateway and it all setup in minutes.
  2. Can't Make Outbound calls

    I when through a normal setup process after installing 3cx and chose Generic Gateway as PSTN Device Created 4 Ports 10000, 10001, 10002, 10003 Created 2 Extensions 101 & 102 Created Outbound Rule with just defines "Calls to numbers starting with 900" & under Route 1 Select PSTN Device and 3...
  3. Can't Make Outbound calls

    Yes I can Ping and I Can also receive out side calls via gateway and 3CX
  4. Can't Make Outbound calls

    Ye 10.1.10.250 is the gateway that's where I need help how to investigate "3cx play a message ( called number does not exist)"
  5. Can't Make Outbound calls

    Thanks for your true advice, but since I have bought this I was wondering if I could use it and bad part is I cannot return... Anyways which one would you recommend as I am not very much familiar with IP-PBX I know all about Networking so that can help me to understand network issues I need...
  6. Can't Make Outbound calls

    Under 3CX and on the gateway it shows all the Trunk Ports on gateway are talking to each other. These are the options on Gateway VoIP Basic Configuration "SIP" "I have no idea how to set these up" Outgoing Dial Plan Incoming Dial Plan Hot Line Number Setting Somehow the incoming call...
  7. Can't Make Outbound calls

    Hi there, I have uploaded a complete log zip file in verbose mode you can download from my master post Everything else works fine so far incoming calls are good the only 2 thing I need to work is First OutBound Calls and other is Caller ID; call coming in from PSTN line would just show local...
  8. Can't Make Outbound calls

    Hello, I am having problem with Outbound calls Incomig call just work fine, below is the hardware using with 3cx phone system 3cx phone system V 8 Planet Gateway VIP-480Fo (4 Port FXO Gateway) IP Phone Snom 360 and Planet Phone Outbound rule has 0 (call to number starting with Prefix) I have...
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