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  1. 3CX offline backup question

    No that won't work as Nginx service won't start due to the SSL Certificate.
  2. 3CX offline backup question

    Is there a way of doing an offline 3cx backup as I cannot get into the Management Console? The system is running but I have no access as it gives an error. I cannot access the console due to SSL Certificate error and need to uninstall and reinstall to sort this out. I'm running V15.5 but not...
  3. Connection issues with 3CX Boarder controller

    This has been a nightmare for me too - yesterday evening spent 6 hours trying to work out with Wireshark what the problem was. No luck so eventually after thinking it was a fault on the firewall sent a support ticket and found out the issue and the blog that was posted. The company I support...
  4. Implemented 3CX SBC Status in Admin GUI

    +1 Please
  5. 3CX SBC Notification

    Has the Raspberry Pi SBC been updated too? I've reinstalled as mentioned in the blog but I'm still getting the same error. The Raspberry Pi version that is being loaded is 15.5.2607 I've tried taking encryption off as well but still nothing.
  6. Solved Internal Server Error(500)

    Hi, I'm getting an Internal Server Error(500) when trying to change settings. The error message is shown below. I've tried Internet Explorer and Chrome without any luck. I'm on V15.0.59950.0. Anyone got any suggestions? Thanks System.NullReferenceException: Object reference not set to an...
  7. Updating 3CX v15

    Excellent, thanks Yiannish - I was using IE - changed to Chrome and the updates are now shown.
  8. Updating 3CX v15

    Hi, I received an update notification from my 3CX installation telling me that V15 SP2 is available for installation. When I go to the admin page of 3CX is then tells me that my system is up to date on both the tab at the top and the actual Updates page. I've cleared my web cache and rebooted...
  9. Recording unresistered extension

    Hi, Does anyone know if an unregistered extension will record calls that are routed through it - I'm thinking not but here is the issue. Call comes into a DID which then passes call to a ring group and another extension then picks up call. What we've found that midway through the actual call...
  10. 3CX Call Recordins Location

    The software doesn't work trying to play recordings from other stored locations other than the recordings path specified from within the software. I've been through this with 3CX Support and it's something of a limitation within the database or something. It's a proper PITA as one of my clients...
  11. Door Phone/Intercom - Que/Hunt

    Not exactly sure of your issue here but to dial into a queue from an internal number, you just dial the queue's virtual extension number. I've just tested it and it works and even across a bridge I can get the queue. Open up the queue section of 3CX Management and try just dialling the Queue...
  12. Anyone have instructions to connect Linksys SPA3102 to 3cx

    Re: Anyone have instructions to connect Linksys SPA3102 to 3 I used this guide and got it to work - make sure you're on the recommended firmware. http://www.3cx.com/voip-gateways/linksys-spa3102/
  13. v14 recordings access

    What?? You've got to be joking? I haven't got round to testing V14 but if that's correct that going to cause me major problems. I've got a financial client who uses Web Reports all the time to access recordings for compliance purposes. Can anyone shed any light on the reasoning behind this...
  14. New customer training

    Hi, Does anyone have a training package/You Tube links/3CX webpages or even some bullet points that they give out or run through with new customers for 3CX. This is just for training them on or even running them through before their new 3CX phone system goes live? A lot of the videos from 3CX...
  15. Provisioning issue on Snom320

    Can anyone shed some light on this issue within the Phones section of 3CX. The names keep switching every 30 seconds or so from 'Snom320 8.7.3.25' to 'Snom Snom320 8.7.3.25' All extensions are doing it - see attachment.
  16. Web Reports error

    Spoke with 3CX Support and have got to the bottom of this issue - so just to let people know 3CX Web Reports cannot retrieve recordings from two different places for call recordings, it will only look in the place that is specified with 3CX. The problem for me is different drives, so I'm not...
  17. Web Reports error

    I have recently upgraded a client's 3CX box that implements call recordings on all extensions. The old 3CX box was recording the calls to the C Drive and this was filling up fast. I made enquiries about how to change recording location and was told by 3CX to just add another drive to the system...
  18. Multi-tenant help

    Hi Foxhall, I'm in the process of setting up the cloud server and have already been on the phone to 3CX as the documentation wasn't clear or didn't mention important things it should have. You say you had some serious chat to 3CX support - does that mean that there are further things that are...
  19. Cloud server ports

    Thanks Leejor, The page you mentioned states 3CX Phone System uses specific ports for different services. 1000 ports are allocated for each tenant. Tenant 1 starts from 5000-5999, tenant 2 from 6000-6999, tenant 3 from 7000-7999 etc. When you load cloud server now and load the first instance...
  20. Cloud server ports

    Hi, I've installed and been trying to configure the 3CX Cloud Server but having problems connecting one external extension. I'm not sure if the cloud server manual isn't up to date but can someone confirm the current RTP ports each tenant uses? The current documentation says Tenant 1 uses RTP...
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