Search results

Further testing shows an isolated network will permit one line to call transfer. But the transfer from the first extension to the second keeps the first extnsion on hold. In other words, if you transfer the call from the second extenion back to the first. Your done. In my case if the ext is...

Since I am not well versed in the science of telephony, I conducted an experiment. But first let me reveal a few more facts. 1 Our four PTSN line comming into our business are realy a T1 line to a router of sorts, with a ouput cable that provides the PTSN lines. 2 My home phone line is the...

Further testing with call transfers has not changed. However, Call Confrencing does work! In an attemp to transfer calls I thought maybe I could confrence a call in and then disconnect. Well almost. The call confrance with the GXP2000 the GXW4104 and 3CX work just fine. So what is the issue...

More information. When trying the call transfer, very occationally 1 in 5 attempts, it will not drop the call, however the sound is very delayed and sounds very garbled (under water sounding) . Hope that helps.

In light of your support document, http://www.3cx.com/support/gxw.html , is this why the call transfer drops? This feature just doesn't work. Is their a work around? We can't transfer calls to other extensions as a result. Please help.

My config GXW4104 , (6) GXP2000, Call transfer from extension to extension work properly. Call transfer outside call come in to an extension and then transfer from the recieveing extension to another the call is dropped but usually goes right to voice mail . Below is the server status...

More Info First of all let me tell you about my config. I have recorded (via Speech synthesis) the system prompts and replaced the oriiginals. I noted the new messages that are part of this release. Those all show up as MP3 files. This is where the message showed up. The cure: I deleted...

File Not Found Your prescription worked fine. However their is a new File Not Found messge now. The sequence for discovery is as follows: Press 999 Select an extension and Pin # Message says press star to play , press 9 for options. Select 9 for options and vaula . FIle not found Let me know

File is off to you I noticed in the IVR prompt, severa MPG files one of which was a duplicated of the navmenu.wav file that I am refering to. I have not been able to find a repair for this as of yet. MikeSr

Since I have upgraded to "Beta 4", most of the problems I have had prior to this release have been cured. The latest issues is this: When calling the 999 to check messages on any extension, the reponse is "file not found" repeated approximately 3 times in succession. their are indeed messages...

Just to keep some consitancy here, the Forum speak to Beta 5. The upgrade and manual indicate Beta 4. Which is it? or have I missed something?

a bit more info, If the Ext is set to ring for 6 secs and then goto VM if no answer. the following is true: IF EXT is registered then call is dropped after the preset period . IF the Ext is not registered and the Setting for Phone Unregistered is set to go to VM. That Works. Not sure...

Call come in through the GXW4104 Ring the extention either directly by numberic entry or via call transfer via DR. But before it gets a chance to go to VM if disconnects and drops the line. Here is the Server Status message of this sequence: 13:42:52.796 StratInOut::onCancel: Call from...

Having a system configured with multiple DR's , 4 PTSN lines several exentions: Try selecting the DR and delete it. when you get to the last DR before you remove it, go and look to see if your PTSN lines still exist. Then Delete the Last DR. The PTSN lines will be gone. Furthermore, When you...

build 1358.? Is this build an update to the existing on line Beta4 release ? Or will a new release be out soon? MikeSr

Same Problem on 4 different Machines and Installs ! I have installed the same current Beta4 release on four seperatae PC's using the same Beta 4 instll. The problem remains. Here is what I did to create the problem. 1) Create a couple of Extensions. 2) Add a Line of your choice. 3) Add two...

Multiple Key action in DR not working My precious post was an attempt to identify the problem, since, I have tried multiple Ring groups and Multiple DR based on the chosen key entry. But no matter what extension is selected for iether . They all default back to the first extension. Please...

I have configured 5 instances of the Digital receptionist with 5 seperate menus and 5 diferant virtual extensions ( ext are 100s and DR = 200s ) In the first DR their is mesage stating Press 1 for ... and so on The key action is "Connect to Dr and then the 201 ( second DR ) The next key...

My system consists of GXW4104 , GS2000 Phones, 3CX and a few 3CX phones. We have our existing amplifier and audible Horns through our our manufacturing area. Now I need to get this connected using this system. Does any one know if the Gradstream 488 would be the correct appliance to submit...

System Logs I see several text files in the c:\Program Files\3CX Phone System\Data\Logs. I am not sure how to deliver these files to you. Mike [/list]