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  1. Call Pickup

    Hello sir Yes it is possible. To pickup a call from a ringing extension you just have to press *20*XXX where the XXX is the extension that is ringing. You can press just *20* if you want, but that just picks up the first of any ringing calls, not necessarily the extension that is ringing if...
  2. MWI for SPA 942, 962 new firmware changed

    Hey guys, I tried the link from the US website. Results are exactly the same for my SPA941. (941 and 942 are identical except that 942 has 2 networks cards and PoE if am not mistaken so firmware is the same) . So basically when I try to upgrade, it reports to me that it has upgraded , but to the...
  3. MWI for SPA 942, 962 new firmware changed

    hello, if I may ask, how did you find firmware with version 5.2.2 . I am currently looking on Linksys website, and I can only find 5.2.5 and the problem is that my phone doesn't want to upgrade. That little executable that I downloaded from Linksys website, locates my phone, starts upgrade...
  4. Client 3974: status available/not available doesn't update

    Hello sir This issue has already been identified and it has been scheduled for fixing. Thank you for letting us know.
  5. 3cx VC show state

    Hello sir Please try the latest build of the phone together with the latest build of the 3cx server. The status of the extensions is delivered to the phone by the phonesystem. In other words is mostly the phonesystems responsibility to send it and the 3CX VoIP Client to receive it correctly...
  6. Ringtone only @ headset && Client always on top

    It is possible to select which output device plays the ringing and which plays the audio in the client. HOWEVER, you need for example usb bluetooth headset for that so that the computer recognizes/detects them as a different multimedia device. Or else when you plug in the standart headset in the...
  7. 3974: ringsounds and dialsounds

    Hello sir Valid point and a usefull feature. But don't the laptop speakers get automatically disabled as soon as you plug in a headset inthe mic/headphone jack? Or are these headsets bluetooth therefore selectable as an output option in the Multimedia Devices?
  8. VOIP client - desk phone mode

    Yes sir you are right. If you are using a correct username but wrong pin, then you can see the status but not make a call if you are using wrong username and pin then you don't see anything. I guess you are expecting that you either get everything or nothing ?
  9. Voip Client TAPI problems

    Hello I have tested this and for my computer it works like a charm. Please make sure you have the following steps configured ok. 1) To call a contact, right click on the contact inside the Contacts section of Microsoft Outlook. You should see this menu. From the Menu select “Call Contact” ...
  10. Audiocodes Documentation Error?

    Hey thanks for pointing that out. At the time when we wrote it initially we were using 253 as gateway but later on when we revised the documentation we had already reverting to a gateway on ip .1 on the test network were we use these devices to create these configurations. So If anything I would...
  11. Install failure

    The issue is that certain languages report "Windows XP Service Pack 2" instead of "Windows XP SP2". This doesn't agree with our installer. If anyone else has this issue, please pm me.
  12. Re-registering itself a few times a minute?

    Hello there It is actually hardcoded to re-register every 2 minutes. We are going to create a parameter to have this registration period user defined very soon though.
  13. Picking up a call without Call Assiatant

    First off all in the current version by default its *20*. But if I am not mistaken this is a feature available in every non-free version
  14. Busy Lamp Field - BLF

    If you are looking at checking the state of some extension, eg ringing or busy then this will work for Snoms and Grandstreams
  15. Webpage will not go "back" to search results?

    I agree with both of you, it happens to me in IE7 but not in firefox Regards
  16. strange errors

    Just to let you know that the spa400 was build by linksys to only work with the SPA9000. You might get it to work with 3cx but no promises about it behaving 100% correctly.
  17. External Extension not registering

    Just some general info for external extensions to work, you need to make sure your firewall is allowing ports for sip(5060) ports for rtp 9000-9009 coming into the network from the net. But also you must have in mind that you must have port forwarding on your router to ensure that requests for...
  18. CallAssistant Options Grayed Out- Enterprise Edition

    I hope you realise that call assistant is not a phone. And that the extension needs to be operational and "registered" when you are trying to receive or make a call from call assistant. Just saying this incase you missed reading about this in the manual.
  19. Incoming calls are OK, outgoing KO !

    Re: Thank you for the answer i was referring to the gateway options inside 3cx management console. If you click on the gateway you can change the port from 5060 to 5062. I think there is a mistake in the template that creates this gateway. As far as the calls are concerned you cannot specify...
  20. Please Help Me Setup Remote Extension

    You need to have ports open on the router at home. Port forwarding on the computer with the softphone installed on it. Ports open for stun (3478), ports open for sip (5060) and for rtp But you must have in mind that you softphone MUST have a stun server configured and resolve its public ip if...
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