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  1. Cannot Park/Pickup Call

    KerryG, The Aastra 6753i has a key for Park and Unpark, but as I said before, they don't function as expected. I took your advice and highlighted the BLF/Txfr and set the value for *00 (for my Park Key) and *01 (for my unpark key). That seemed to do the trick. I know this may be asking a...
  2. Cannot Park/Pickup Call

    I have confirmed the parking and unparking work with the assistant and the 3cxphone. Seems to have something to do with the phone itself. There are programmable keys that allow me to assign one for parking and one for unparking, but I haven't been able to get those to work either. Still at a...
  3. Cannot Park/Pickup Call

    I have looked in the manual and followed all instructions. When I'm on a call, I hit the transfer button and type in *01, and I receive a response that , "Call forbidden by Administrator." I have purchased a license for 3CX and I am not using the free one, as most of the other features that...
  4. Cannot utilize outside auto attendant - can't press 1

    leejor, Thanks for a help. In the Channels section of the gateway is an option for DTMF methods. It was initially set to 1: audio. I hooked up a buttset to the line and heard no tones when pressing the buttons. I changed the setting to 2: RFC2833, and heard the tones. There's a slight...
  5. Cannot utilize outside auto attendant - can't press 1

    When I enter the administrative interface of the Aastra 6753i, under Basic Settings -> Preferences there are two options (Suppress DTMF Playback and Display DTMF Digits). DDD displays the number on the phone when I press them, I hear them in the handset, but it doesn't register on the other...
  6. Cannot utilize outside auto attendant - can't press 1

    Thanks for the help. I'm going to attempt all suggestions and I'll post back my results.
  7. Cannot utilize outside auto attendant - can't press 1

    I don't know if I'm explaining this correctly, and I'm sure it's just a setting that has been overlooked, but here is my problem. I have a grandstream gateway with aastra 6753i phones running latest of 3CX. When I call a user that has an auto attendant, I hear the button press on my handset...
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