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  1. Schedule Phone Firmware Updates

    +1
  2. Update 6 BETA - Try out our new web based softphone!

    I totally agree, even our smallest customer's would like their logo on the phone screen. We could never persuade them to subscribe to Enterprise, and this should be a Pro feature.
  3. Phones in Red with custom template

    +1 Just had to deal with a user who was convinced the template must have a fault because it was shown in red. I get having a different colour, but why does it have to be the same as when an unsupported firmware is in use? Please change this to green, blue or yellow - pretty much anything but...
  4. Implemented Ability to set a Caller ID for Outbound Calls

    We just lost a sale as this feature is still not available in V15 SP1, and news on availability for SP2?
  5. Cannot Schedule Reports **[SOLVED]

    Re: Cannot Schedule Reports At risk of stating the obvious, would it not be better to provide a pro V15 key with a life of just a few weeks so the Alpha release gets wider testing? I assume nobody is using this in a live environment anyway!
  6. Updates Alert

    Hi Nick Like so many things, if we could start from scratch we'd have 2/3 different phone models. However we build up a system with a lot of extensions over many years and end up with numerous different phones. My personal opinion is that I should be trusted to go through ticking the firmware I...
  7. Updates Alert

    I guess we have no choice, but that is a real pain when we have at least 9 different phone models internally. Heaven knows how many we have on our hosted platform, I hate to think. Trevor
  8. Cannot create a bridge

    Hi Nick Our NFR key was not in use as it is too small for our internal needs. I therefore edited the trial license and replaced it with this. Even after restarting the server, I still have the same problem of being unable to add a bridge. License now reports like this... Product 3CX Phone...
  9. Cannot create a bridge

    My mistake, because our NFR license is shown in the portal as V14, I assumed it would not work for V15. I'll switch to this later on. Trevor
  10. Updates Alert

    The firmware updates where the screen jumps back to the top every time you tick a choice. Trevor
  11. Cannot create a bridge

    OK, thanks, so how do we get a key that allows proper evaluation of the system? We are 3CX resellers. Trevor
  12. Updates Alert

    Hi Nick I fully appreciate why you disable "select all", but I should be able to tick as many as we need and then download in a single operation rather than having to do this individually. Thanks Trevor
  13. Cannot create a bridge

    Sorry but mo. I have an 8 user license that was sent to me when I registered for the download. Trevor
  14. Updates Alert

    At the top of the UI I see an alert in red that there are 71 updates available. There's a long list of phone firmware updates that I'd like but I cannot be bothered to work through them all individually scrolling up and down to download each one. I should be able to tick the ones I want (or...
  15. Cannot create a bridge

    Bridges > Add > Add Master Nothing I add or amend will enable the OK button at the top and therefore I cannot create a new bridge. Trevor
  16. Yealink T41P Provisioning

    Thanks for your answer. I did try reverting to this firmware and also dropping back to a previous snapshot of the server V12 rather than the Beta of V12.5 - still no joy and exactly the same problem. I have now returned the phone to the supplier for exchange and will re-post if the problem...
  17. Yealink T41P Provisioning

    Thanks for the suggestion but it's none of these issues. Setting to verbose logging and provisioning the phone shows this in the T41P logs Oct 22 13:30:10 Log [347]: UIMG<6+info >CMainWnd: Begin Draw! Oct 22 13:30:10 Log [347]: UIMG<6+info >CMainWnd: After Draw! Oct 22 13:30:17 LLDP[363]...
  18. Yealink T41P Provisioning

    Hi, thanks Tried that and also tried removing the URL from the provisioning settings so the phone isn't looking to 3CX for a config at all. Once it has been provisioned from 3CX the only way I can stop this is a factory reset and the configure by hand. The phone doesn't reset/reboot at all, the...
  19. Yealink T41P Provisioning

    We've just provisioned a brand new phone having installed 3CX 12.5 Beta earlier today. All seemed fine until the provisioning worked and loaded the new profile and then the phone LCD screen started to go blank, just showing "YEALINK" for around 3 seconds and kept doing this every 8 seconds. We...
  20. Anonymous calls on SNOM

    We have a mix of Linksys, Polycom and Snom phones in use and are getting complaints from users of the Snom phones that when incoming calls have their CLI withheld instead of displaying "Anonymous" or even "*****" on the screen they get a message with the IP address of our 3CX server ie...
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