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  1. 3cx fax server not working

    Hi Sorry for the confusion, the VOIP provider allowed t38 traffic through. No changed were made to the firewalls
  2. Occasional Inbound Call Issue

    The Anti hacking settings were causing the issue, when incoming calls were being blocked it was because our incoming SIP server IP address was being blacklisted, finally found the server logs in 3cxphonesystem trace log when i did a test call during the outage...
  3. Occasional Inbound Call Issue

    Hi cannot see any log for registration-possible due to no registration required-see attachement for current configuration. The issue happened again this morning-we lost incoming calls for over 20 minutes, i checked the server activity log during this time and there was no indication of...
  4. Occasional Inbound Call Issue

    The Server IP address is static and the time between registration is set to 60 seconds (if this should be lower what do you recommend i change that to?) Cheers D
  5. Occasional Inbound Call Issue

    Hi Having issue with latest 3CX SP3, we upgraded 2 weeks ago and now we get occassional issues with getting no external inbound calls. It lasts for about 5 minutes perhaps every 2/3 days at different times of the day. Our provider ran a wireshark capture during this time with a mobile phone to...
  6. 3cx fax server not working

    This was resolved by changing the route on our voip network so it accepts t38 traffic-its a puzzle that the fax worked previously without t38 with the previous version
  7. 3cx fax server not working

    just updating my own post- it seems looking at our fax log that t-38 is being rejected by our VoIP network -is there a way to switch off t38 or fallback to G711?
  8. 3cx fax server not working

    Recently upgraded to 3cx phone system v9 sp3-and now im not able to get fax extensions to recieve faxes. Previously In Version 8 I configured a few DID's to be dedicated to fax. It worked well. The 3CX Fax server received the fax, converted them to PDF and then emailed the fax to the...
  9. 3cx assistant myphone issue

    resolved issue restarted in the servers local services the 3cx webserver. i would have thought if this was at fault i wouldn't be able to access the management console or the user management console manually which would have made me check that service?
  10. 3cx assistant myphone issue

    this is just an extra note to the issue: launching the MyPhone page from the 3CX Assistant (the user is logged in correctly and the assistant is working!) i think its an authentication issue as from the assistant you should automatically login to the portal-as i have described before manually...
  11. 3cx assistant myphone issue

    Hi using ver 8.1.9924.0 of 3cx assistant and 3cx phone system ver 8.0.9941.549, & using cassini when we access myphone portal from the 3cx assistant nothing happens-the portal does not work/open, it used to but doesn't now? when trying http://localhost:5000/UserMain.wgx works ok-also accessing...
  12. Yealink t28 auto provisioning

    im trying to provision yealink t28's (firmware 2.3.23.2) and can do so to a point-i add http://10.129.10.10:5481/provisioning/ on the phones web interface as a point to auto provision from and the phone will pick up extension details (after adding phones mac address on 3cx)but i want to...
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