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  1. 3CX assistant v9 not showing external calls in IVR.

    HA! That was it. They moved the calls that are in the IVR from the external group to the internal grouping and by default that group is not shown. I did not think to enable that group because they were already shown as External before. Thanks for the help! -Chris
  2. 3CX assistant v9 not showing external calls in IVR.

    Thanks for the reply. But the accounts that I have been testing with are already in the management group.
  3. 3CX assistant v9 not showing external calls in IVR.

    In the v8 3CX Assistant someone would call in and you will see the external call and the extension of the IVR that call is in. We updated the system to v9 and now it’s no longer showing the external calls that are in a IVR. When someone calls in we see the external call listed as calling. Then...
  4. 3CX Assistant not showing any presence and not registered.

    We ordered a license key for the system and once that was installed the assistant is now working…
  5. 3CX Assistant not showing any presence and not registered.

    We just setup a new 3cx system on a 2008 server with IIS. The system was working fine and we started to setup more clients, and gateways. Shortly after setting up our VOIP provider (junction networks) we lost all connection with our 3CX Assistants. When they open everything is grayed out and...
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