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  1. Addressing remote extension

    Hi No, the problem is not a missing "*". You're right, I configured "*" as a prefix in order to dial so-called remote extension (other 3CX PBX extensions). This is a temporary configuration as there were conflicts with the pre-defined dialing codes in 3CX (which I changed to # instead of *)...
  2. Addressing remote extension

    Hi mfm The bridge just says "busy" when using DR. Otherwise the remote extension can be called no matter whether direct (via outbound rule and prefix) or dummy extension or via ring group. Just the DR does not work. As written, our branch offices are in CH, DE, SA and JP. In my eyes it does...
  3. Addressing remote extension

    Hi all I'm testing/evaluating 3CX (V8 and V9 beta) for future usage in our worldwide company group (Switzerland, Germany, Japan, South Africa) with ca. 80 employees/extensions. I plan a central digital receptionist (DR) offering choices for Sales, Support, Accounting, etc. All these teams...
  4. Call forwarding conditionally.

    ------------------------------- Hi "mfm" Questions concerning the option "DR > Extension number over bridge" above: In my test lab I have setup two bridged 3CX PBXes. On the headquarters 3CX a DR should be able to "transfer" incoming calls to either internal extensions (headquarter), remote...
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