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  1. Change IVR daily

    Is there a way to automatically change the the IVR a DID points to daily?
  2. Yealink VPN to Cloud PBX

    I've been tinkering with using Yealinks built in VPN to connect to a cloud PBX since this seems to be how some of the big cloud PBX companies solve most of their RTP/SIP issues, and I would like a solution that doesn't require the SBC .. was wondering if anyone has done this? I was able to...
  3. Audio issues over direct sip (remote extensions)

    I'm starting to think that it's an OVH issue .. are there directions on how to do wireshark capture on Linux? I have a support ticket open with 3CX but have not gotten reply's yet.
  4. Audio issues over direct sip (remote extensions)

    I understand, but why would they all work great for a year and now they all have issues? Could OVH or 3CX have updated something that broke everything?
  5. Audio issues over direct sip (remote extensions)

    Sites vary from 2 - 10 extensions, all sites have SIP ALG turned off and PBX delivers audio is enabled. All phones are running latest firmware and templates. Firewalls very for each site .. some are Watchguard, Sonicwall, and some are the branded from Frontier At&t etc, in call cases all SIP...
  6. Audio issues over direct sip (remote extensions)

    I have several hosted 3CX linux instances in OVH that I created using the express wizard, I've attached Yealink T42S phones to them over remote connection using direct SIP and have set different SIP ports and RTP ranges for each phone. But it seems that occasionally my clients still have issues...
  7. VoIP Innovations multiple SIP trunk issue

    I've spoken to VoIP innovations about some call issues I've been having and they said I need to have all of their conversational and all of their origination SIP trunk IPs listed here: https://backoffice.voipinnovations.com/Wiki/View.aspx?article=VoIPInnovationsSIPSignalingIPAddresses That...
  8. All voicemails changed to default after ver 12 upgrade

    I recently did an upgrade from version 11 to 12 and now everyone's voicemail has changed to the system default prompt. Is there a way to change all extensions back to their recorded prompt? We have about 150 extensions, so going one by one would be tedious.
  9. major issues after win7 upgrade

    I don't believe I saw that in the logs when it happened .. it showed the the phone was busy. I haven't had a chance to test again since we couldn't afford the downtime and gave them all desk phones. This issue only happened with users who were on Windows 7 .. the ones who are on XP don't have...
  10. major issues after win7 upgrade

    All users who are running win7(x64)SP1 with 3CX softphone are having issues with call transfers .. when someone transfers to them it shows as receiving a call for a split second and then just goes directly to their voicemail .. the server logs show "486 Busy Here" .. the problem has been...
  11. Forwarded voicemail indication

    When a voicemail is forwarded there is no indication on the part of the recipient that the voicemail was forwarded, it appears the same as if you were called directly. Is there anyway to fix or change?
  12. Dial 0 for operator during voicemail message

    This has become a huge issue for us, we're getting massive complaints from clients that are use to dialing 0 to get an operator. Does anybody know of any way to fix this without reverting back to version 10?
  13. Dial 0 for operator during voicemail message

    Currently you have to dial * to reach an operator when the voicemail message is playing. Is there anyway to change it to 0 so it's consistent with the rest of the phone system?
  14. 3cx loses license in Hyper-V cluster

    Our 3cx server loses the license when doing live migration on a hyper-v cluster, or when shutting down and restarting on a different hyper-v server node. When this happens we are forced to reactive the license, and since that requires restarting the services all calls get dropped during the...
  15. Notification - ID 12294 (503 Service Unavailable)

    Correct, nothing has changed recently as far as I'm aware. I tried rebooting the 3CX server and the Patton, but still having the same probably again today (13 notifications so far). Is there a way to get some logs from the Patton that would give me a better explination of the issue? I've...
  16. Notification - ID 12294 (503 Service Unavailable)

    We have recently been getting Notification - ID 12294 about 15-20 times every day for a few days now. It seems these errors are random, and the calls just occasionally won't go through. Here are the logs, please let me know if you have any clue as to the cause, thanks: Here is the email...
  17. DTMF not working after firmware upgrade on Polycom 321

    The old firmware doesn't show the correct time on the phones, is there anyway to combine the old and new firmware to show the correct time and allow for DTMF tones to work?
  18. DTMF not working after firmware upgrade on Polycom 321

    Seems DTMF works if I use the old provisioning templete for the 3.2.1 firmware, guessing there is probably some missing config info in the 3.3.1 template.
  19. DTMF not working after firmware upgrade on Polycom 321

    I recently upgraded the firmware on our Polycom 321 phones to version 3.3.1 (from 3.2.1) and DTMF is no longer function. Any ideas as to what would cause this and how to fix it? Thanks 3cx ver 9 Patton 4960 T1 mix of Cisco spa504g, Polycom 321 and 3cxphone
  20. Cisco xml directory - 404 not found

    I was getting 404 not found when I tried to click on the 3cx PhoneBook in the cisco phones (SPA504G). I did some investigating and found that we would get this error if there were more than 97 entries in the cisco_phonebook.xml file (we have 130 ext). Is there any way around this or is this a...
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