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  1. Holiday not enforced, call logs show nothing

    I suppose that could have been it. The screenshot I attached was what I saw on mobile. But that doesn't explain why the call reports were inaccurate.
  2. Holiday not enforced, call logs show nothing

    I got a private message from an employee that saying that they're remote extension was ringing at home even though we're closed for good Friday. I checked holiday hours and sure enough it was configured. I then ran a report... Type: Call Reports All Calls: From 4/7/2023 12:00:00 AM To...
  3. 3cx desktop/Trojan:Win64/SamScissors windows defender warning

    I just got to the office and 3cx desktop didn't auto start per usual, and instead, I see a windows defender notice. Is anyone else seeing this? I obviously trust 3cx but I know anything is potential subject to being compromised.
  4. Blacklisting a number

    Ah, I see. Thank you!
  5. Blacklisting a number

    I found a guide that says you can block numbers. The instructions are below, but I don have a blacklisted numbers section when I go to settings. I'm on Professional annual 18.0 Update 5 (Build 418) Version Is this an old guide, or not available on my license. " Log in to the 3CX Management...
  6. How to remove blacklist via ssh

    Ah ok. I should have turned my wifi off before trying with my mobile. I was thinking it was the users that got blocked not the IP. Thanks.
  7. How to remove blacklist via ssh

    I can't log into admin right now because of too many attempts, can I remove a blacklist via ssh? If so how?
  8. Provisioning cisco spa504g

    We are hosting remotely with digital ocean. Good catch there. Firefox seems to force https... but oddly enough, when I try firefox but with a private tab, it just says nginx 403 forbidden which I presume is just a result of my local pc's mac not being in the provision list. I'll have to contact...
  9. Provisioning cisco spa504g

    Thanks. Similar to that guy, the last time I remember it working was on 15 or 16 as well.
  10. Provisioning cisco spa504g

    I know these are outdated. But I'm just trying to see if this thing still works so maybe I can give it away or sell it on the used market. The current firmware is 7.6.1 I followed the easy instructions but no luck https://www.3cx.com/sip-phones/cisco-spa/ It was provisioned back in the day...
  11. Can I rename sbc tunnel?

    I noticed a while ago that our sbc tunnel has an odd somewhat random name. I have never set this name personally, and we've been running since v11 I think.upgrading along the way, so I suppose at some point 3cx renamed it automatically. sbc.randomlettersandnumbers.3CXSBC15.5.morenumbers I'm...
  12. How to set a ringtone? Yealink W53P

    How do I change the ringtone on this device? If I log into the W60B (Settings>Ring) it doesn't seem to use those settings and if I do it manually on the phone, it still doesn't use the new ring tone.
  13. Solved SBCs notifications

    I would be willing to test to see if that was the case, but just looking at my history, I feel as though I only get these notifications after business hours when I'm at home. If I happen to get one while I'm at the office then I'll try to report back here. It would maybe be nice if they...
  14. Solved SBCs notifications

    Hi Steve, yes rhetorical. But if you look at my attachment you can see that many of these email alerts were literally only 1 minute apart. If your theory is correct about packet loss/connectivty etc, that's fine. But I believe it should be reporting a different notification. For a trunk/sbc...
  15. Solved SBCs notifications

    So glad to see your post about this. This alert is the only one I care about because it usually means either my phones are down or not (typically because our internet or power went down at the office). I got 26 emails on Tuesday in a somewhat short timespan and ALL of them said the status...
  16. Mass re-provisioning IP Phones

    DHCP option 66. If you have configured the phones in 3cx and specified the Mac address of each phone. Then all you would need to do is configure the provisioning url on your firewall and each end point will auto provision.
  17. PCI Compliance Failure

    As a small mail order business. I host my own 3cx install on a very modest digital ocean server. The benefits of off premise out weigh the minor costs incurred. When the power is out or Internet goes out, I can take calls on my mobile via the 3cx app or from home with the desktop app if I'm...
  18. Solved Dect phone not ringing

    Yeah everything works as expected.
  19. Solved Dect phone not ringing

    Apparently, I only added the extension to the ring groups and NOT the queues. :rolleyes:
  20. Solved Ringtones changed after update

    I don't have any updates. The phone was added and provisioned using 3cx standard templates. Although there are very old legacy templates, I know they are not configured as such because it would be very obvious in the phone provisioning tab. However, after upgrading from v16 to v18 it does seem...
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