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  1. V12 Presence Information is missing some Extension Groups

    I have a few users in our office that are missing some groups on their Presence Information Screen. Both users are members of the group that is not shows (two different groups). Is there anything that could be stopping a group from showing when "Publish group presence information to all company...
  2. Where can I find the version 9 installer?

    Thanks, I saw a post where someone else needed the files, and you were the same guy to provide them!
  3. Where can I find the version 9 installer?

    I have a version 8 server that I want to upgrade to 12. I have found the installers for 8,10,11 and 12, but I can't find a download link for v9. Thanks Robin
  4. Problem with SPA504G auto answering second call

    Hi, I have two agents that say while on a call with a customer, they were connected to a second customer on the same ext, and the first call was dropped. I have the forward rules set to use the phone status. That is the behavior I would prefer. We have 19 phones in use, and only 2 users have...
  5. Caller ID Basics

    I have some questions related to Caller ID and Names. I am able to specify the outbound caller ID number I want via 3CX, but no name shows up, and I don't see where to specify the name. Is that something that the phone company sets? Also, inbound calls seem to only show the number and not the...
  6. Multiple Phones on a Single Extension?

    In our CEO's office, we installed a conference phone. I would like his ext to ring both his normal phone, and the conference phone so that he can answer on either device. We also have several users that want to run am iPhone SIP app for when they are mobile in the company. Again here it would be...
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