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  1. Scripted Changes to Outbound Rules

    Hi Mands72 We were in the exact same situation when I introduced 3CX to my company. Users wanted their quick dials for suppliers, customers, etc.. I did look at using outbound rules for that but found it way too tedious. In the end I created an extension for each quick dial (say 710 for supplier...
  2. Just upgraded to V12 and have a few questions.

    Thanks Pierre I never though of renaming the xml file to 3cxconfig. Neat trick! Adding an exclusion to the AV allowed for 3CX Phone to run properly. Thanks for our help. Much appreciated.
  3. Dialpad greyed out when in call (CTI mode)

    Thanks Pierre While on a call initiated via 3CX Phone in CTI mode and pasted this into my browser: http://admin:password%@192.168.1.1/cgi-bin/cgiServer.exx?key=1 And my desk phone sent a DTMF tone for the 1 key while in a call. So it is technically possible. No I would like to understand why...
  4. Scripted Changes to Outbound Rules

    @jobocop you'll find the necessary login info to the database in the 3CXPhoneSystem.ini file located at c:\program files\3CX PhoneSystem\bin Look for the values under dbUser and dbPassword for the database called phonesystem. You might need to install PGAdmin on your PBX as access to the...
  5. 3CXPhone Launch Application - programs launch twice

    I can reproduce this behaviour (2 instance of app opening) by putting more than one parameter (%CallerNumber% and %CallerDisplayName%) in the launch application settings. When only one parameter is used only one instance of the app (a browser in our case) is started. Hope this helps.
  6. Dialpad greyed out when in call (CTI mode)

    Hi Pierre Thanks for your reply. The 3CX Phone was provisioned from the Phones pages in 3CX Admin console (right click on bold 3cx phone and select assign existing extension). We're using Yealink T22 and T25 with firmware x.71.224 (latest supported by 3CX). Our PBX is v12 SP6, we haven't run...
  7. Dialpad greyed out when in call (CTI mode)

    Just noticed something odd. 3CX Phone v12 (SP6) in CTI mode with Yealink T22. All working fine except the dialpad icon is greyed out while I'm in a call. This is quite inconvenient for dealing with digital receptionist like "press 1 for tech support", etc... Any ideas how I can get the dial...
  8. Just upgraded to V12 and have a few questions.

    We've been using 3CX V11 for a couple of years now and were waiting for V12 to "mature" before doing the jump. Now that V12 has over 6 service packs released I thought it would be a good time to try. The upgrade went relatively smoothly. The only tricky part was to customize the 3cx...
  9. Caller ID from bridge connections - need name/extension?

    This is how we've done it at our company. We have one main office and 5 branches connected via bridges. On EVERY PBX do the following configuration: Bridge > 'bridge name' > Other bridge options > Caller ID to send in "From Display Name" field = "callerName" caller's name (default...
  10. Service Pack 3 messing up inbound rules office hours

    Very sensible approach. Althought if I have to do regression testing for every product from every vendor for every updates, well you get my drift... I'll be more careful next time. Previous service packs went without a hiccup, so I got over-confident! :(
  11. Service Pack 3 messing up inbound rules office hours

    Hi This may be a coincidence but after installing SP3 last night we're having problem with our inbound rules. Our office hours are 8am-5pm. Our inbound rule has been configured to go one digital receptionist (ext 850) during office hours and to another one (ext 851) outside of office hours...
  12. Can we remove “3CXMyPhone Client Addin.log” or move location

    Re: Can we remove “3CXMyPhone Client Addin.log” or move loca Hi John Great post! We're trying to do the same: deploy the 3CXMyPhone via a script. Thanks to your post, we've got the command line part sorted. The odd thing, is that when we start the 3cx Myphone app installed via the command...
  13. deploy 3cx myphone from command line can't login

    3CX Version: 10 SP6 Client OS: XP SP3 Hi Has anyone experienced that issue? We want to roll-out 3CXMyPhone to approximately 100 users. We want to install 3CXMyphone locally. Below is the command line I use: "C:\Program Files\Microsoft Silverlight\sllauncher.exe"...
  14. Yealink -- 486 Busy Here messages

    Re: Patton 4960 PRI -- 486 Busy Here messages I am experiencing the same problem, our Yealink T22 phones displaying a 'Busy Here' error message instead of playing a busy tune when calling a busy phone. 3CX is emailing the error right away. I could not find anything on the Yealink web GUI to...
  15. Bridge will only work if virtual extension no. is identical

    Couple of days ago, I've upgraded both out main and branch office to v10 (leap of faith!). After that, the bridge between the two office wasn't registering anymore. I delete the bridge on both PBX, created new ones, in different mode. It made no difference. Then I contacted 3CX support and...
  16. Registration failed on Siemens Gigaset A580IP

    No worries. Can't seem to attach file to this post, so you can get it from my public dropbox folder: http://dl.dropbox.com/u/4575313/Gigaset%20A580IP%20config.pdf Cheers Raf
  17. Registration failed on Siemens Gigaset A580IP

    Hi Andy, I had that problem too... Make sure the RTP ports of the A580IP and the 3CX PBX are identical. On the A580IP: Telephony > Advanced Settings > RTP Port On 3CX PBX: Settings > Network > Port > Ports to use for internal leg of Voip provider calls Hope this helps. Cheers Raf
  18. Registration failed on Siemens Gigaset A580IP

    Hi I'm having trouble registering this new Gigaset A580IP with the 3CX Phone System (v9 SP2). I can successfully register a dozen handsets on the same 3CX server (Linksys, YeaLink, Snom), so I guess my 3Cx phone system is configured properly. I can however register the Gigaset A580IP...
  19. 3CX Assistant shows "Not registered"

    Thanks Leonidas! I could not find any link in your post, would you please kindly post the link again? Thanks for your quick reply.
  20. 3CX Assistant shows "Not registered"

    I am currently trialling 3CX for my business. So far I love it. I managed to test all the functionalities that were important to us. I have an issue with the 3CX Assistant though. Even though the 3CX softphone is registered (can make and receive calls), the title bar of the assistant always...
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