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  1. External parties can't join conference calls in V12

    I'm having the same exact issue with my v12 system.
  2. Provisioning a Grandstream HT502

    I know v11 has support for provisioning an HT702, is there any chance that would work for a HT502 device?
  3. Sending a DID directly to an Extension

    @mixig – Yes, does not matter which extension I choose I am attaching a log file with 4 calls. The first call was placed with the extension’s phone un-registered, and was forwarded to the extension’s voice-mail. The second call was placed with the extension’s phone registered, and the call...
  4. Sending a DID directly to an Extension

    I’m having trouble setting up a DID for an extension. If I configure the DID to go to a DR, it works great, but if I change it to go to an extension, I get my VoIP providers voice-mail system immediately when calling from an outside line. When I look at the server activity, it states that the...
  5. 3CX v11 free version / removed previous features

    I have the free version of 3CX running at a small non-profit (church) and I recently upgraded from v9 to v11, only to find that it broke several features that I was using. Apparently, Ring Groups are no longer supported in the free version and now people are unable to call the main office...
  6. How do I refresh all the phone provisioning files?

    I have changed the IP address of my 3CX server and had to manually update the "DEFAULTLOCALIP" option in "Custom Parameters" to reflect the new IP address. However, all my phones need there provisioning files updated to reflect that. Is there a way to trigger that without opening and closing the...
  7. Where can I find the log files for the Call History Service?

    Where can I find the log files for the Call History Service? I am trying to determine why that service keeps stopping on me. Also, after a server reboot, it fails to start and I have to manually start it.
  8. 1.0.0 3CX Tunnel App disconnecting

    Attached is the full diag data. http://dl.dropbox.com/u/3594910/random/3cx_error.pdf
  9. 1.0.0 3CX Tunnel App disconnecting

    Just found this in the phone's settings menu. Maybe this has something to do with it. It's several pages long and there were several of them. (Perhaps for each disconnect.) Image no longer available
  10. 1.0.0 3CX Tunnel App disconnecting

    I've been pinging the iPhone from a wired desktop non-stop without errors in the same time frame that the tunnel disconnects.
  11. 1.0.0 3CX Tunnel App disconnecting

    Device Info ------------------------------------------------------- Phone Model: [iPhone] Generation: [3GS] Firmware Version: [5.16.05] "modem firmware"? Jailbreak: [NO] Cydia Installed: [what?] Issue Info ------------------------------------------------------- Handset: [Phone] Contacts...
  12. Voicemails stuck in 3cx

    Sorry, I am running SP5. I will be testing today.
  13. Voicemails stuck in 3cx

    I'm having the same exact trouble. Running v10 SP3 on a Win2008 VM. Is there any chance this is a bug?
  14. It appears that abyss goes to sleep

    It appears that abyss goes to sleep after awhile if I don't user the admin portal. Is there a way to keep it awake?
  15. How can I confirm that the 3CX SIP Proxy Manager has connect

    How can I confirm that the 3CX SIP Proxy Manager has connected successfully to the remote server? I know the password was wrong and it still said that the proxy was running. Will I see anything in the 3CX server logs that will indicate weather it connected or not? I followed the instructions...
  16. Multiple SIP lines on phone

    When considering a new phone for use with 3CX, what advantage would a 4 SIP line phone have over a 1 SIP line phone?
  17. Custom e-mail subjects & bodies for v-mail messages

    Wow, I've been waiting to do this since version 7. I wish 3CX had made an announcmemnt of some sort about it. Is this a v10 only thing?
  18. Updating firmware of a Grandstream 2100

    I just downloaded the latest firmware for the Grandstream 2100, and there are 5 files included. gxp2100aux.bin gxp2100base.bin gxp2100boot.bin gxp2100core.bin gxp2100prog.bin Which of these would I select in the 3CX console to upgrade the phone? I tried just selecting the directory I have them...
  19. management console responsiveness

    Is it me, or is the management console not as responsive as it could be? (v10) It seems like I have to click on things 2 or 3 times before they take effect. It also doesn’t seem to have goof UI feedback, I'm not always sure if what I did actually worked or not. For example, if I select a...
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