• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Electron can access System Resources but WebClient (WPA) Can not?

    You got to rip the band-aid off. This hurts having two portals... How do you explain this to the casual end-user admin?
  2. Electron can access System Resources but WebClient (WPA) Can not?

    That is defiantly a concern -- software makers change their mind all the time and so makers of Browsers and OSen always make breaking changes that we developers have to deal with it. I think you simply have to put a stake in the ground then make something happen. Right now, we have features...
  3. Electron can access System Resources but WebClient (WPA) Can not?

    Why don't 3CX create an optionally installed micro service architecture web server on the local PC to do a limited set of things that can't be done from inside the Web Browser Sandbox? If micro service architecture web server is not installed, then that feature is disabled. I've seen this...
  4. Group Routing Holiday Message

    +10... Yes, I agree 200%! OK, Let's define what I am looking for? We need to get Group Holiday in Office Hours to work as expected; in that I was expecting that each defined Holiday in Group Office Hours to work close to the Global Settings in Settings --> Language & Office Hours Settings -->...
  5. Solved Server move

    Did you have an FQDN change (URL of the 3CX Web Management UI)? If not, then you might be OK. If you have a FQDN change then that could be the problem. You need to point the OLD FQDN to same IP of the new FQDN if you want to Phones to migrate over to the new FQDN. The provision config is self...
  6. 3CX & PCI DSS

    I am not familiar with Farsouth, I resell Intel NUCs as I am worried about the supply chain, and they work perfect -- small about 4"x4"x2". Decent Core i5 with 8GB of RAM is great and Intel supports Linux for most any small office! If you want to hedge the performance, go with a Core i7 but that...
  7. Solved Server move

    If phones do not provision, then check your provision link via any web browser. Get provision URL from any extension then add "/cfg<mac> (not sure if that is right for SNOM -- <mac>.cfg works on Yealink). Then you can do two things -- visually check the content of the provision data and you then...
  8. 3CX & PCI DSS

    Given that they already have Cisco then 3CX is just as good. PCI / HIPAA compliance does not directly apply to software vendors but how organizations store, process, transmit electronically CC and Personally Identifiable Information through it. The key here is policy and procedures to keep these...
  9. compromised 3CX => calls to other countries

    If you regularly close the Keepass app then it is kind of hard-to-get data out without insider knowledge. I had this happen to me as well. I could never figure out the source of the intrusion. In our case the hackers were taking over extensions that had no physical telephones assigned. Not...
  10. Solved Server move

    To be honest some model phones won't reprovision correctly with this kind of change. Depending on your exact model of phone you might have to "reset" each desk phone. This can easily be tested by reseting one! I just moved from Windows v16 to Linux V18 with different FQDN but the same IP...
  11. SBC best practices for small office

    +2. I've implemented all of these SBC options for main office: VM on Hyper-V, tried PI and dedicated Windows PC. For me Hyper-V worked the best as PI3 was a little underpowered. PI3 worked great for a couple of phones. I've also installed SBC on my local daily driver Windows PC with a phone...
  12. Changing 3CX IP - Will it cause issues?

    I would error on the side of caution and not backup the license. When doing it this way you can change the IP and FQDN settings easily. With the long DNS TTL for STD and PRO a new FQDN will make things easier IMHO. Again, I would get a FREE license and do some test migrations to make sure you...
  13. Changing 3CX IP - Will it cause issues?

    If you need to change the IP Address, or FQDN then you need to back up without license which is required. I just did this as I switched from Windows running 3CX V16 to Linux 3CX V18. Also, you will need to make sure you have access to your customer login to "disconnect" the FQDN for the...
  14. 3CX Sim Calls - Call center setup

    Licenses are by subscription these days, however, you are going to want Enterprise so you can have redundant PBXs and failover. 3CX is not extension based; it is based on the number of simultaneous calls. Any call outbound, inbound or to Voicemail or to Conference counts as license. Also, you...
  15. Upgrade to V18; Now wish to switch FQDN

    Looks like you can ONLY disconnect the FQDN when you LOGIN to the partner or customer account with the eMail Address associated with the License. This is a change in 3CX policy effective with the new Portal as I understand it.
  16. Upgrade to V18; Now wish to switch FQDN

    to 3CX: Am I missing something or do you need to update https://www.3cx.com/docs/fqdn-management-allocation/?
  17. Upgrade to V18; Now wish to switch FQDN

    Thanks for the try. I've already looked at this web page documentation, however, this appears to no longer match as the portal has been recently updated. What I see is a pencil icon to click to get access the details for the license; then on this web page you can unlink the FQDN using...
  18. Upgrade to V18; Now wish to switch FQDN

    Thanks, Yep Thanks for your post. I just realized that and updated my prior post. Again, thanks so much for your help.
  19. Upgrade to V18; Now wish to switch FQDN

    Going back to the V16 Backup W/O License did not work either as you get a prompt for "Please select the path to your Certificate file (.pem, .crt or .pfx only) during the backup restore process. The whole idea here is to drop the private FQDN in favor of 3CX supplied FQDN so that Security...
  20. Upgrade to V18; Now wish to switch FQDN

    Ran into a snag I get this error "The backup version 18.0.4.955 is newer than the PBX version 18.0.3.461. You can restore this backup only with PBX version 18.0.4.955 or newer.". It would seem the downloaded ISO of 3CX Linux from the Portal is slightly old (18.0.3.461) than the running V18...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.