• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Anyone using Snom 720 with v16?

    Hi I have been using Snom 720 (firmware 8.7.3.19) with version 15.5 on-premises with no problems. I have now migrated from 3CX v15.5 to v16 using the PBX Express to AWS Lighsail. I am having issues but first I want to know if anyone is successfully using Snom 720 with v16 in the cloud? If so...
  2. Migrated 3CX to the cloud but provisioning stops

    Thanks for the detailed reply. You say " the url has to be encrypted so https (this is for security and can not be changed) - this is for stun or sbc phone setup". But when I check my now cloud-migrated 3CX server the URL is still http and not https in the Provisioning Link for each extension...
  3. Migrated 3CX to the cloud but provisioning stops

    Hi I was running 3CX 15.5.15502.6 on Windows on-site no problems. Have migrated to the cloud using Amazon Lightsail. The migration appears to have been successful. The SIP trunk connects no problem but can't get any phones to auto-provision. The phones are Snom 720 desk phones that were...
  4. Solved PBX Express - Can on-site 15.5 be restored to Cloud hosted 3CX?

    That is great to hear. Thanks for the replies.
  5. Solved PBX Express - Can on-site 15.5 be restored to Cloud hosted 3CX?

    I have a number of on-site 3CX v15.5.15502.6 installations running on Windows 8.1 that I want to move to a cloud provider (AWS or Google probably) through PBX Express. My question is can I use PBX Express to restore a v15.5.15502.6 installation to the cloud through PBX Express or do I have to...
  6. Need a 4 SIM 3G Gateway

    Hi I have been using a 2N VoiceBlue Next GSM gateway with 4 SIMs in it that has worked well with 3CX for a number of years. The problem is that here in Australia the telcos are shutting down the GSM networks so I need to find a 3G or 4G gateway as I want to send outgoing calls to mobiles phone...
  7. 3CX and shopping mall music + PA (Snom PA1?)

    Thanks for the info Jason, helps a lot and was along the lines of what I was thinking. Sounds similar to how the PA1 would work as well. We don't have any existing system or overhead speakers so we would be starting from scratch. Given that we wouldn't be inheriting a legacy analog system...
  8. 3CX and shopping mall music + PA (Snom PA1?)

    Can you tell me the Algo model you used? Also would you be able to give us an overview on how your setup works? Thanks
  9. 3CX and shopping mall music + PA (Snom PA1?)

    Hi We are looking at rolling out a music broadcast and PA system for a shopping mall. The music would play all the time and be interrupted by announcements on the PA system. We have Snom phones that we use with 3CX and I know that there is a Snom PA1 that connects to external speakers and...
  10. SBC advantages over VPN?

    If the RPI is an OpenVPN client then how is the desk phone also an OpenVPN client as the RPI only has one Ethernet port?
  11. SBC advantages over VPN?

    Thanks everyone for their input. The VPN is not a problem as I have other offices with the same Untangle router using OpenVPN to bridge 3CX servers together so the OpenVPN encrypt/decrypt is unlikely to be the issue. Looks like this is just a straight Internet QoS and/or latency issue.
  12. SBC advantages over VPN?

    Hi We are running 3CX v14 server on one site and have 1 remote extension that connects to it across a VPN. Ping times are around 50ms. Works fine apart from occasional audio drop-outs in one direction but that may be due to me needing to continue fine-tuning the QoS again. My question is...
  13. 3CX Phone System v14 crashing frequently

    Hi, We have a 3CX Phone System v14 running on a Windows 8.1 Pro VM. 2CPU/4GB Memory. Our phone system crashes randomly with the below application error. The Faulting module is always ntdll.dll. Has anyone faced similar issues or aware of a fix? Your help is greatly appreciated. Log Name...
  14. Digital Assistant - how to forward to an outside number

    Thanks for the suggestion. I just tried that now by setting a Forwarding Rule on an extension to call the external number if the extension is not answered in 1 second and setting that extension as an option on the Digital Assistant. That does work and behaviour is exactly the same. Isn't...
  15. Digital Assistant - how to forward to an outside number

    Hi I want my Digital Assistant to be able to forward to a particular outside number based on the caller selection. For example when the caller chooses an option the call is forwarded to the cell phone of the security guard. However I don't see anyway to do this in Digital Assistant itself...
  16. SoundStation 2W and ATA - can't get multiple lines

    Yes but there is no computer in the boardroom and the users just want to use a conference phone and are not interested in establishing a conference call using 3CX Assistant on a computer. Greg
  17. SoundStation 2W and ATA - can't get multiple lines

    No, I haven't used that but it useful to know. In this case 3CX Assistant is of no use since they want to dial out to multiple attendees in a boardroom with a conference phone. Greg
  18. SoundStation 2W and ATA - can't get multiple lines

    The problem is that doesn't work in situations where we want to initate the call out to the attendee. Greg
  19. SoundStation 2W and ATA - can't get multiple lines

    Hi I have an analog Polycom SoundStation 2W connected to a Linksys PAP2T which talks to 3CX. It works fine but when I attempt to establish a call to 2nd outside caller (to have a conference with a total of 3 people) it can't access another line. It works fine when it was connected to the old...
  20. 2N VoiceBlue -no ringing tone when dialing out from Snom 320

    Thanks for the quick reply. Are you able to tell me if it is not supported by 3CX because it has found to be problematic or simply that it hasn't been looked at by 3CX yet?
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.