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  1. Queue > Static Agents > Not dailing

    Hi, I've just installed Elastix-2.4.0-Stable-x86_64 (ISO install) I've setup a queue 5554 Defined static agents 4000,4001 When a call reaches the queue, static agents are not dialled. Any help is deeply appreciated. Logs are attached. Thanks in advance. e4ssd*CLI> -- Unregistered SIP...
  2. Migrating from Elastix 2.0 to 3.0

    Hi, I currently have Elastix ISO installed with the following: Elastix version 2.0.0 release: 57 FreePBX version 2.7.0 release: 9 Asterisk version 1.6.2.13 I am planning to download, install & migrate to Elastix version 3.0 My question is, is there any way to migrate data from current...
  3. Complex Call Distribution

    Hello, I have Elastix ISO install (FreePBX 2.7.0.3) My current Setup is as follows: Inbound Route > Queue > (Dynamic Agents) The queue distributes calls based on rrMemory. I have been asked to redesign the call distribution as follows: Calls will be delievered to Level-1 Agents (say 4...
  4. Time Group / After Hours / Confusion

    Hi, I have Elastix ISO install with Asterisk 1.6.2.13 I am unsure how to create after hour time groups. I need to create a time group as follows: Mon 9pm to Tue 9am Tue 9pm to Wed 9am Wed 9pm to Thu 9am Thu 9pm to Fri 9am Fri 9pm to Mon 9am I have create 5 individual time slots as...
  5. Lag with Call Transfer (Patching)

    Hi, Using Asterisk 1.6.2.13 We are now starting to use call transfer (patching) function. Call flow is as follows: ----------------------- John Calls me and requests him to be connected to Nancy. I place John's call on Hold I dial Nancy and speak with her about John I then patch the call...
  6. Queue Announcement

    Hi, Not sure why, but my queue announcement does not seem to be working. My call flow is as follows: Inbound Route > Time Condition (Match) > Queue Under queue configuration, I have used queue announcement as shown in attached image. But when I dial the Phone Number, I am unable to hear the...
  7. MOH: Pulling my hair: Remove macroform*

    Hi, Need some urgent help... I am going crazy here. Just installed Elastix 2.0.3 (64bit) All working fine, so I decide to customize my MOH. Via FreePBX, I deleted all default MOH files. Uploaded my custom file -- correct format, file permissions checked. Disabled [Random Play] But I still...
  8. Elastix 2.0.3 (64bit) upgrade FreePBX to 2.8

    Hi, I have just installed Elastix 2.0.3 (64bit). Is it safe to do FreePBX Online Automated update ? It will take me to FreePBX 2.8.x Anyone done this before on a production server ? Experiences, recommendation, suggestions welcome. Thx Vai
  9. Need help with timing source

    Elastix 64bit ISO on VirtualBox 4 (CentOS 5.4 64bit host). Server: IBM X3200 M3 Server (Quad Xeon) 3.0 GHz with 4 GB RAM Elastix VM has been provided with 2 cores and 2GB RAM Only SIP & Softphones, No FXO/FXS, No hardware card, no analog lines Maximum load 10 concurrent calls. ------------- My...
  10. Elastix on VirtualBox

    Hi, I have installed Elastix 64bit ISO on VirtualBox 4 (CentOS 5.4 64bit host). I am facing Choppy sounds, high CPU utilization issue My hardware = IBM X3200 M3 Server (Quad Xeon) 3.0 GHz with 4 GB RAM Elastix VM has been provided with 2 cores and 2GB RAM Only SIP & Softphones, No FXO/FXS, No...
  11. high CPU usage when playing GSM files

    Hi, I have been observing increase in CPU usage when playing gsm files. Playing 'queue-thankyou.gsm' Playing 'custom/Busy_with_0.gsm' (language 'en') Playing 'queue-youarenext.gsm' (language 'en') Playing 'queue-thereare.gsm' (language 'en') Is this normal if not, can something be done about...
  12. Custom name for Call Recording

    Hello, I have read a few posts on this subject buy could not find a matching resolution, hence posting my question. If its been answered previously, please redirect me to the post. I would like to customize the name of the call recording file and have it include the Extension number of the...
  13. Elastix-2.0.3-x86_64-bin-15nov2010.iso on VPS

    Hi, I have an IBM X3200 M3 Server. I have installed CentOS 5.6 Final 64bit OS as the host OS. I have installed VirtualBox 4.0.4 I am now installing Elastix-2.0.3-x86_64-bin-15nov2010.iso as a new VM. When I start installation, I see the Elastix Welcome screen, I type -> linux text. After a...
  14. Warnings / Errors upon `amportal restart`

    Hi, I am getting a whole lot of warnings when I execute `amportal restart` I have been searching around since a long time, but unable to get any accurate resolution to these errors. - MySQL Cannot connect ??? - a whole lot of *....tries to include nonexistent context....* - Unable to register...
  15. Permanently Disable Auto-Answer feature

    Sorry, I missed that. I am using "3CXPhone 5" on Windows 7. http://www.3cx.com/downloads/3CXPhone5.msi Thank you.
  16. Permanently Disable Auto-Answer feature

    Hi, Is there anyway to permanently disable the Auto Answer function; may be in registry or at any other place. Thank you. Best regards, Sans
  17. Change Ring Tone

    Hi, I was able to change the ring tone. Sanjay
  18. Import / Export All Settings

    Thx dave, but could not find the option you referred to. See attached screenshot. Anything I am not seeing ? Thx
  19. Import / Export All Settings

    Hello, Is there any way to export / import all the settings ? This will really help me to backup by settings and restore them in case of h/w crash or change in laptop. Thx in advance. Sanjay
  20. Change Ring Tone

    Hello, Is there any way to change the default ring tone ? Could not find any direct option. Thx in advance. Sanjay
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