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  1. Solved 3CX Hosted down

    Down again
  2. Solved 3CX Hosted down

    Yes, Everything Down for us to. about 30 customers.
  3. WebHID Headset Integration - How it works

    I can also confirm that the new 3cx client has resolved the Hold - Resume - Drop Bug
  4. Solved 3CX Hosted and Team Integration - Teams - SBC Status is Inactive

    Thanks Freddie, It was a Cert issue, i reissued and the SBC looks better. I can now make incoming call and it calls my Teams App. I can't dial from Teams, I get "We Couldn't Complete the Call"
  5. Solved 3CX Hosted and Team Integration - Teams - SBC Status is Inactive

    Hi All I have been trying to setup 3CX and Teams Integration. We are using 3CX Hosted by 3CX. I am unable to make calls via Teams, I have created the Certificate using SSL.Com which points to my hosted 3CX IP Address. I have run the scripts, created the A Record. All looks good except, when...
  6. Call Data Record (CDR) Analysis and Billing

    Oh, I didn't know there were different formats. The file is txt and this is the header. "Call Type","Call Cause Definition Required","Customer Identifier","Non-Charged Party","Call Date","Call Time","Duration","Bytes Transmitted","Bytes Received","Description","Chargecode","Time...
  7. Call Data Record (CDR) Analysis and Billing

    Not really a 3cx question but someone might know as there is some overlap. I have a load of CDR files from Gamma (The SIP Trunk used for 3cx), is there a free program I can feed them into to analyses them for billing? (Excluding Excel)
  8. Solved 3CX SoftPhone Not Resolving Contacts

    Thanks, This was resolved by rebooting the 3cx Linux box. What it looks like was the Contacts were imported via the CSV and the matching wouldn't work until the server was rebooted.
  9. Solved 3CX SoftPhone Not Resolving Contacts

    Isn't the " 'Append Name' or 'Prepend Name' " for displaying the name of the Inbound Rule or Call Queue and not the Contact name in the 3cx Phone Book? I have set this to "Append Name" and "Prepend Name" and it still only displays the Caller ID not the Contact Name in the 3cx Phone Book
  10. Solved 3CX SoftPhone Not Resolving Contacts

    This is about the Windows 3cx app and the contacts in the 3CX PBX and not in a Phone.
  11. Solved 3CX SoftPhone Not Resolving Contacts

    Hello, I have a 3CX System on 16.0.655 Standard Annual [3CX Phone System Pro Edition features=No] When a call comes in I can see the Caller ID Number on the 3cx Phone Windows Application but it does not display the name of the Person or Company that is in the PhoneBook on the 3CX System. What...
  12. Solved Remote Extentions with Stun

    Perfect!! All Working! Thank you so much!
  13. Solved Remote Extentions with Stun

    If I click "Reprovision" in the 3cx management colson or click on "Auto Provision Now" in the phone it doesn't push the BLF settings to the phone.
  14. Solved Remote Extentions with Stun

    Hey, So i've deployed an SBC and the phone is registered and working, but BLFs are not being provisioned to the phone. If I manually add them it's fine, but it's not picking up the 3cx BLF Settings and pushing them to the phone. 3CX - 16.0.641 Professional Annual SBC - 16.1.152 - Linux Phone...
  15. Solved Remote Extentions with Stun

    Thanks for the Reply. No problem. I will power through with Firewall and port changes.
  16. Solved Remote Extentions with Stun

    Thank you for this, I will check it all out. I thought that if your PBX was in the cloud you could configure a telephone handset to work wherever you had a WAN without any open ports. This is what I'm trying to replicate.
  17. Solved Remote Extentions with Stun

    Hello, I have a Yealink phone (T48G) I would like to remotly provision using "Auto Provision" and STUN. The 3cx Instance is hosted at the main office site and the phone is in a remote office site, all traffic is trusted between the two via WAN IPs. I assumed that I could just enter...
  18. Solved HTTPS Certificate renewal Failed - Network problem

    Fixed it. The Local System Account had Proxy Settings Setup in Internet Explorer: https://support.solarwinds.com/SuccessCenter/s/article/Set-up-a-proxy-server-on-the-machine-level?language=en_US
  19. Solved HTTPS Certificate renewal Failed - Network problem

    Hello, Thanks for the help, The Firewall on the Windows Machine is disabled and the router wan firewall is a Draytek 2862. And I have disabled the firewall complelty on the router for testing. I have also found that the system is also unable to connect to the 3cx Update Server as we get the...
  20. Solved HTTPS Certificate renewal Failed - Network problem

    Thanks for helping, The Server is a Domain Controller so its DNS was set to itself. With 8.8.8.8 as the secondary. However for testing I did set the Primary to 8.8.8.8 and the Seconday to 8.8.4.4 but this didnt work. I did notice that when doing an nslookup I get the IPv6 Loopback address back...
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