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Hello, I have set my outbound caller id on gateway to my general office phone number, but when it is forwarded to my portech MV370 GSM gateway it keeps on passing the CLID from the Mobile phone. This results that when we make outbound calls the number of the mobile device is displayed. Can I...

This post solved my issue too: http://forum.voxilla.com/cisco-linksys-sipura-voip-support-forum/disconnect-tone-belgium-16720.html

Hello, I am from Belgium. It is a standard PTSN line. I have used the first part of this procedure: http: //www.3cx.com/voip-gateways/linksys-3102/ - NO LONGER AVAILABLE

Hello, I have just installed a SP3102 VoIP router together with 3CX. I have also configured a digital receptionist with a language selection. Depending on the select 1-2-3 the call is forwarded to a different internal extension. The incoming landline is set to go to the digital receptionist...

Except from adding a splitter before the VOIP gateway to split the fax calls to the analog fax device, I don't really see a solution. Except if it is possible to just present the fax as an extension and manually transfer a fax call to it. But does this internal transfer works when the call is...

Based on the small amount of info available I think that the function "Fax tone detection" is actually to do some compression to be able to better use fax of VOIP. And not to detect that the call is a fax or a voice.

Hello, Ok, that is not really good news. We currently pay for a dedicated fax line but noticed that we only received about 5 faxes last year, (of which a few unwanted fax mailings). We are sending about 50 faxes a year. As with most companies, most of our customers started using email instead...

Is 3CX capable of detecting a fax call on a incoming PSTN line that is shared for voice communication? If the incoming call on the PSTN line is a fax it need to be forwarded to the fax extension, voice call should be handled by the SIP phones. Can 3CX do this? The PSTN line will be connected to...

Thank you

I found here http:/ /www.3cx.com/voip-gateways/linksys-3102/ - NO LONGER AVAILABLE that: I understand from this that I can not connect my fax and PSTN line on the same device, because in my setup the fax will require to be ATA and the PSTN gateway. Is that how they mean it?

If I redirect all incoming calls on the PSTN port to 3CX. Can the 3CX then determine which call is a fax and which not? And can I, in case it is a fax, sent the call back via the 3CX to SPA3102's analog (FXS) port so that the fax answers the call?

One final thing. If we connect the fax to the phone port of the SPA3102, will it then be able to use it as an seperate extension from the PSTN line in the 3CX, even with the PSTN line connected on that same SPA3102? Or do I need a seperate ATA device (SPA3102 / SPA2102) for the fax if we want it...

Hello, The point is not to be able to receive faxes with the analog fax device, only to be able to sent out. The reason is to avoid all the trouble with scanning and converting when we want to sent none digital content out. The incoming faxes will always be handled by the 3CX fax service. If...

Thanks for your help, I have ordered Portech MV-370.

The SPA 3102 from LinkSys supports 1 PSTN line and an analog device. Our calls will come in via a single PSTN line with one phone number. I would like to detect from the incoming call that it is a fax or voice call and handle it accordingly. Is this possible with 3CX? The faxes will be...

I have this device in mind: http://www.portech.com.tw/p3-product1_1.asp?Pid=13 From the schema that they provided it look like it need to go over internet, but I guess it will work on the network too. I found here someone that uses this brand (no details provided) in combination with 3CX...

I still require a PSTN line because our VDSL internet subscription is on that line. For the moment we have a dual ISDN line. By downgrading this to one PSTN line we already more then half the monthly costs. I am still a "suspicious" to these internet VOIP subscriptions for our company calls, but...

Thank you for the reply. I have found some GSM gateways, but which are compatible with 3CX?

Hello, The idea is to use a LinkSys SPA3102 VoIP Gateway to transfer our PSTN line to SIP and connect it to the 3CX server. This should normally work fine for handling incoming and outgoing calls using our IP phones (LinkSys). Correct? Now, when we are not available we want to forward the call...