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  1. Solved issue with inbound rule

    you were right guys, sip trunk isnt sending currect, now fix, and work! thank you!!
  2. Solved issue with inbound rule

    "But, regardless what number is dialed, it always goes to the IVR?" yes that is the issue! what do you mean by number format we put the number 01688546987 - IVR and the number 01688546878 - EXTENTION
  3. Solved issue with inbound rule

    we have 1 sip trunk, and 2 numbers, bth of them insert to the ivr, we configure 1 did rule to the ivr and 1 did rule to extention directly, we have 2 diffrent did numbers, please help on trubbleshuting,.
  4. ON hold clear and new ivr and hold sound

    any one?
  5. ON hold clear and new ivr and hold sound

    any suggestions? thnx...
  6. ON hold clear and new ivr and hold sound

    hello, how i make new hold and ivr sound that is capable to the 3cx, i have the Adobe Audition 1.5 and i cant make file that is sound on the 3cx, anothe problem is that i can have calls currectly, but when i call out to some one that have ring sound, i cant hear the song i hear only dail tone...
  7. dail and sound

    OK, the IVR (digital receptionist) is working grate, i start play with him and it very easy... when i call *3031, i hear the sound "this feuter is not available in the free 3cx version" why? it is a shurt number.. can i do somthing that the phone will call * numbers? thnx
  8. flash time in pap2t(linksys)

    not every call.. it ring normaly like any otrhe call... im stil investigate this,, but when i call my sip provider it tell me that i need to change the flash time... how can i check what is coinfigure in the flash time? where this function is? in the pap2t? thnx
  9. flash time in pap2t(linksys)

    thank you all for replaying, the problem is that in the pap2t, after i finish a call ,the phone ring i pickup the phone and the call hang up, the sip provide told me to change the value of the flash timg betwen 100 to 750.. i have on the pap2t this options: Hook Flash Timer Min (now its .1)...
  10. flash time in pap2t(linksys)

    hii all, i have pap2t of linksys, my voip provoider told me to fix the call back i need to change the flash time between 100 to 750 i cant find how i do it? thank you all.
  11. dail and sound

    thank you all, i will do the above and come back for update...
  12. dail and sound

    hello all, when i dail *3031, i get message about free adition and all, why is that? this is regular shurt number for one of our provider... how can i change the waiting sond in incoming calls? and last question is how i make an ivr chose (for sale press 1 for support press 2 and so on..how it...
  13. rtp port and audio problem

    thnk you all, the problem solved, there was block in the fw (sbox) in the function "smart defense" disable the sip function there, and it work like magic, thank you all!
  14. sound wait and dail number

    hello when i try dail *3031, it tell the message in the free addition... that i cant dail?? why? how i change the ring when call is rining .. how i use dailpain to extention? it is IVR? (for sales press 1 for support press 2..) thnx
  15. rtp port and audio problem

    yes i did it all forward in fw restart system.. what else can i do or check? thnx
  16. rtp port and audio problem

    the network port(wan) is change to 10000-20000 i have incoming and out going calls, registration is fine, but i dont have sound! what else can i do? the voip provider say that there is no rtp packets.. what i do wrong? thanx in advance!
  17. rtp port and audio problem

    my sip provider is use rtp port: 10000-20000 how i change\ configure it in the 3cx system???
  18. Problem Configure PAP2

    i dont belive my selF!! OK for long time it was on the line 1 but as i try to change and so, i probely change it to line 2, now it work!!! i want t know what it mean "Use OB Proxy in dialog, can be changed to NO, as there is none datafilled, but that should not make a difference" what this...
  19. Problem Configure PAP2

    yes the 3cx is on 10.10.0.2 i dont have dial tone in the 3cx i see registration and in the pap2 i see registration, why i dont have dail tone?
  20. Problem Configure PAP2

    thank you for replay, yes it is unlock ata.
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