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  1. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    I am hoping that someone else had this issue and was able to resolve. Thanks, Alexander
  2. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    Thanks for your reply derek.th036! Yes, it is random, and I am afraid to purchase more X4U-V2 until we understand the issue.
  3. Missing Dialpad when transferring

    Good Morning, I don't know if this just started on not as i use android but I am noticing that on the iphone the Dialpad is missing when transferring. This is not the case on the android. Anyone else experience this issue? Also, no extensions are displayed so that i can select to transfer to...
  4. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    No, original template,
  5. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    Hi, No, I am not able to replicate. It happens at random sometimes over days.
  6. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    Hi TheodorosG_3CX, The phones are provisioned from the Phones Tab using "Assign Ext" and the BLF are assign from the management console.
  7. Fanvil X4U and X6U BLF Going to the incorrect Extension.

    Good morning, Is anyone else noticing an issue using BLF on Fanvil X4U and X6U phones? At random, when users press the BLF for the assigned extension, it calls another extension and not the one assigned to the BLF. Then, when you try again, it calls the correct extension that is assigned. I...
  8. Holiday on different DIDs

    Hi, Anyone hearing anything about the holiday greeting? Still not fix in 18.8 (917)
  9. Hotfix for Public Interface/Default Gateway Installs

    Hi John, I went from 18.7 (312) to 18.8 (912) and finally 18.8 (917)
  10. Hotfix for Public Interface/Default Gateway Installs

    Be very careful updating to 18.8 (917). A few days ago, I updated one of our systems to 18.8 (912) and everything looked good. I tested the Welcome Email and how you had to enter your own password and it too was good. I decided to change the Welcome Email template to my liking, which have have...
  11. Holiday on different DIDs

    Hi All! This issue was not addressed in the recent update v18.8. Anyone hearing anything on this? Alexander
  12. Firmware Updates SBC Router Phones

    Thank you! Needed this!
  13. Finding XU V2 Phones is Challenging

    Hi, check out https://www.voipsupply.com/. They can assist you. Alexander
  14. SBC Router Phone SIP Reg error

    Thanks sneffets! We are just discovering this issue and a few installs with new clients, which is not going good.
  15. SBC Router Phone SIP Reg error

    Hi, Any update on this? This is a big problem that is causing customer service issues. Thanks
  16. Easiest way for 2 front desk phones to check same vm box

    No issues with both accepting calls if they are on calls. Have to ensure that the extension can "accept multiple calls".
  17. Easiest way for 2 front desk phones to check same vm box

    One way is to assign the two phone the same extension number. I have done this before in certain situations.
  18. Solved Fanvil X4U-V2 Unable to setup as Router Phone

    Very interesting! That worked! Thank you!
  19. Solved Fanvil X4U-V2 Unable to setup as Router Phone

    Good Day, I have three brand new Fanvil X4U-V2 router phones and I am unable to set them up as router phones. I have installed firmware 2.12.15.6 and have repeatedly reset to factory. The phone shows up in the “Phone” tab in bold as expected. I used the WebClient to add the phone and it allows...
  20. Desktop App or PWA

    Good Morning All, I know that 3CX is now recommending that we use the PWA App. However, we know that there are some limitations with PWA. While for my clients, I can overlook BLF, it's hard to overlook the Desktop App "Allow call pop-up to steal focus on incoming calls". Without this in PWA, it...
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