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  1. Forward to Outside Number Problem

    The company partially achieved what they want to do by connecting a BT phone so they can dial *21* This I believe forwards unanswered calls to the BT receptionist number. They originally tried this from the Cisco 7940s with and without a 9 in front for an outside line, and it did not work. Is...
  2. Forward to Outside Number Problem

    I ticked 'Supports Replace' for the gateways and that worked the first time (thanks Orlin). I was told that the call went through to the answering service person. The trouble was that the call never disconnected. Gateway 1 showed an active incoming call, and Gateway 2 showed an active outgoing...
  3. Forward to Outside Number Problem

    Thanks very much for your help Willow and leejor.
  4. Forward to Outside Number Problem

    Would the time before forward be set on the gateway? Where would I set that? They are keen to just make calls through BT and have 1 bill. They have a rubbish BT router and it seems a pain having to set up a VoIP provider just for the sake of forwarding an unanswered call. Ideally I could buy a...
  5. Forward to Outside Number Problem

    I need to forward calls to an outside number if they are unanswered within say 10 seconds. This is because at times there is no-one in the office so calls are forwarded to a receptionist elsewhere. We are just using 2 BT phone lines connected to the network via 2 SPA-3102 (gateways?). No VoIP...
  6. 3CX Testing On Home Network

    I have 3CX installed on a server with a Cisco 7940 phone on the network. A Linksys 3102 is connected to the telephone socket as a gateway so I can have calls through the home telephone line. The problem is that there are 3 ordinary phones elsewhere on the same telephone line. How will 3CX...
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