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  1. External DR ignores push buttons when using BroadVoice

    Good morning, I have run into a problem that I think I have narrowed down to BroadVoice. When I call out to some external phone systems using a BroadVoice line and attempt to dial an extension after the phone is answered by this external system all my selections are ignored. It is as though...
  2. Inability to list VoIP numbers in the phone book a problem??

    We have run into a problem when it comes to a client having their VoIP phone number listed in some of the large phone books (ie, Qwest, Yellow Book, etc.). Apparently if you don't have a Qwest number they will not list you in the phone book unless you pay for advertising in the yellow pages...
  3. How do you get your VoIP number in 411 & phone books

    Thanks Rob, I'll check out NexVortex. I was suprised when I found out that BroadVoice, Inphonex, and others don't have a way to get their customers listed. Most businesses need to be listed in the phone book and 411. I would think that the ability to get customers listed would be a priority...
  4. How do you get your VoIP number in 411 & phone books

    Good morning, We are having some issues when it comes to clients that need to be listed in the 411 directory and the phone book. We have been researching and so far have been told that in order to be listed in a phone book and/or the 411 directory you need to have the VoIP provider publish your...
  5. Anyone using Inphonex???

    Thanks for the responses. We are going to set up a test line. BTW have you tried using an InPhonex line for internet faxing with 3CX? Thanks again
  6. Anyone else having problems contacting BroadVoice?

    When we attempt to contact BroadVoice we cant seem to get through. When using a VoIP line we get as far as their auto-attendant and when it transfers us we are disconnected. When using a traditional line we get transferred, put on hold for an hour and then disconnected. This has been going on...
  7. Anyone using Inphonex???

    How is their service, voice quality, etc?? Thanks
  8. 3CX going cold and dead once a week

    Good morning, Glad to hear about the patch. Already getting questions about picking up calls :shock: and the transfer to external line functionality is very popular for cells etc. The sooner these get fixed the easier my life becomes :lol: We are 100% VoIP using BroadVoice and Vitelity...
  9. how do you pick up a call to another extension.

    Lets say your partner steps out for a minute and a call comes in on his extension. How would you pick up that call for him with 3CX using polycom phones??? Is there a listing somewhere of standard codes or commands?? Thanks again
  10. 3CX going cold and dead once a week

    Good morning Nick, We upgradedto the latest version yesterday. I'll let you know how it goes. Take care
  11. Can't dial extensions when calling other companies

    Good morning, We have run into a problem when calling other companies. When we call a company that has a phone system the phone rings and is answered by their automated call attendant. When we key a selection or dial an extension the autoattendant ignores them as if not even hearing the...
  12. 3CX going cold and dead once a week

    We have a problem that may be similar. Once a week the lines seem to go dead. They appear registered but no one can call out. Sometimes incomming calls are ok and other times no one can call in either. When we restart the server, and in the case of BroadVoice change proxies, everything is ok...
  13. How do you pick up a call that is in the Que??

    Good evening, I understand how to log into the que and control your status via the VoIP client and the 3CX software. My question is how do I pick up a call that is in the que once I become available? Do I have to wait for the system to ring my phone again or is there a way I can go right to...
  14. How do you pick up a call that is in the Que??

    Good morning, We just implemented our first call que. I have a couple questions though. When a call is in the que how do I pick up that call? Do I have to wait for it t ring my extension again or is there a way I can go right to it using the VoIP client or a code I enter from my phone? We...
  15. New VoIP client and Terminal Services????

    Good morning Nick, Any idea when a version that supports terminal services might be available. I am dealing with alot of folks where the functionality of the VoIP client in a terminal services environment could make the sale. Thanks again
  16. New VoIP client and Terminal Services????

    We used to be able to run call assistant on a terminal server and it worked fine. The new VoIP client will not allow multiple instances to be run on a terminal server (unless there has been an update I don't know about yet). Has anyone found a work around for this? Is there a version of the...
  17. Can you set up multiple DIDs with one Broadvoice account?

    BroadVoice finally answered. You can't.
  18. Can you set up multiple DIDs with one Broadvoice account?

    Good afternoon, I would like to be able to have multiple phone numbers that will ring different phones come over the same BroadVoice line. I am familiar with the alternate phone numbers you can attach to a BroadVoice line but can they be used as DID numbers that will ring different phones? Can...
  19. No voice when transferred V5.1

    Thanks for the quick reply Stepan. I called a bunch of other pbx's and the problem seemed to localize around the BroadVoice support pbx. I reported this to BroadVoice and it turns out I am not the only one to report this problem with their support system. Looks like it's not a 3CX problem...
  20. No voice when transferred V5.1

    Good morning, I have an unusual problem. I can make and recieve calls fine normally, however when I call an external number that is answered by an auto attendant I recieve no voice after I am transferred to an extension. When I make the same call using a traditional phone I recieve audio...
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