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  1. voicemail to email does not work

    I don't know if something changed between V8 and V9 in regards to the email send portion, but you've got pretty much the exact same setup as I do. I use a hosted exchange provider (Microsoft BPOS) and had an issue where V9 couldn't even send welcome emails when I configured it to connect...
  2. Outbound Caller ID

    Which ATT service offering are you using? I'm using their IP Flex (with a Patton) and they do allow you to modify the caller ID. However, it is not enabled by default and either needs to be enabled during the Test and Turn-up(go live time) or via a service request. It will take them about 5...
  3. voicemail to email does not work

    What provider are you using, if you're willing to share? Are you saying you have the hosts information entered into 3CX or do you have a relay set?
  4. Outbound Caller ID

    I don't think 3CX is capable of controlling the outbound name, at least I've never found an option. For the outbound number, you can set it on the individual extensions via Extensions | <number> | Other | Outbound Caller ID If you're using a gateway, you'll also want to set it in the Gateway...
  5. voicemail to email does not work

    Is your SMTP relay under your control? If so, you'll definitely want to check out the allowed attachment/message size for SMTP. If it's happening "most" of the time, but not all the time with the .WAV file attached, and not having any issues with no attachments, my assumption would be the...
  6. 3CX Fax Printer

    Check the Windows Event logs and let us know what they say re: the fax printer. I don't think this is going to be a 3CX problem, but rather a Windows Fax error. What OS are you using on the 3CX machine? Client machines? Are you using Windows Fax to accomplish this? Most likely, it's going...
  7. HTTP API in 3CX phone system v9?

    It still exists. Just follow the directions here: http://www.3cx.com/blog/docs/3cx-http-api/ Also, if you're using Abyss make sure to add the /ivr/ to the path.
  8. provisioning takes forever

    How long does the actual provisioning take after it starts? I think what's happening is you're adding the provisioning URL, but not telling it to provision then and there. So it waits until the phone goes out and automatically checks if there's a new provisioning config for it. I don't use...
  9. RESOLVED ** Can't call 800/866/888 numbers...sometimes.

    Once again the amazing 3cx support team comes through (thanks William!). The outbound caller ID for the actual smartnode was not set. (PSTN Devices -> Device -> Virtual Extension). Setting the CID made everything work. I just have no idea why. Leejor: The rule I have right now is just a...
  10. RESOLVED ** Can't call 800/866/888 numbers...sometimes.

    Re: Can't call 800/866/888 numbers...sometimes. Call forbid Here's a quick log snippet of a normal formatted 888 number failing and succeeding. The top call succeeds, the bottom one fails. 21:56:33.503 [CM503008]: Call(2): Call is terminated 21:56:28.841 [MS210003] C:2.2:Answer provided...
  11. RESOLVED ** Can't call 800/866/888 numbers...sometimes.

    I've got a pretty strange issue here. I've got a ticket open with Support, but I wanted to rack the brains of the community (and maybe leave a solution for someone in the future.) Sometimes I can call an 800 number and sometimes I can't. I can call the same number from two different phones...
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