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  1. Redirecting outbound call to an extension

    I'm trying to follow these instructions to do the exact same thing. when I tried to add a loopback trunk, I found that under voip providers, add, generic sip trunk. when I tried to add one, the account details screen wants an external number. What would I put in there?
  2. 3cx email delayed delivery

    We have noticed a very annoying delay in email delivery for admin notifications. When we reboot the server, or restart the services...the trunk notifications happen right away. However, when we have an event occur(like network dropping out), where our trunks go offline, then back online, we...
  3. tie ata into intercom

    we have 2 locations with overhead paging/intercom systems. Both use speakers in the ceiling tiles. One location has a valcom v9970 that we were able to disconnect the existing phone line and plug in an ata(with voip extension), and it works flawlessly. the second location has a philips m100...
  4. x-rtp-stats

    No way to do this? maybe a config file setting somewhere? would be very helpful in diagnosing call quality issues.
  5. convert to IIS

    this did work for me. we had installed abyss thinking it would be lightweight, and work better. We were wrong, IIS handles the web traffic much better. We backed up, uninstalled, installed IIS, re-installed, and used the backup file. just had to re-install all the service packs...but it...
  6. x-rtp-stats

    any way to turn on x-rtp-stats or p-rtp-stats in sip headers on 3cx? I installed a sip capture environment that works really well for troubleshooting sip calls. if rtp-stats were on in the sip headers, we could gather even more pertinant information...
  7. outlook plugin error on microsoft direct access

    Can someone from 3cx comment on this? Thanks, Barry Smoke AR Division of Legislative Audit
  8. outlook plugin error on microsoft direct access

    We tested using myphone and the outlook plugin before deployment. I think the last update to 3cx broke the outlook plugin over direct access. We are now getting an error, "Error starting 3cx Assistant Microsoft Outlook Addin:" Value cannot be null. Parameter name:ip I know that name has to be...
  9. fax server for 270 users with nexvortex

    We successfully deployed elastix as a fax server for 270 users, using a shell script, and csv file. I took some code from the elastix web interface to get this to work, and the web interface still works with the modems. I did have to change a couple of things in the elastix php code...
  10. USB Handsets

    The p1k we had come in did not work either. I'm thinking the ylusbtel.dll file isn't registering.
  11. echo on external calls

    Just wanted to note that we had issues with echo, and call quality on our external calling, with yealink phones. It turned out to be the g729 codec on our nexvortex trunk lines. We took off g729, leaving g711 as the only supported codec on the trunk, and it solved all our quality problems.
  12. USB Handsets

    3cx has a dll that allows one version of the yealink usb handsets to work with the buttons. They have stated this is a completely unsupported configuration. If it works, it will suit our immediate needs. I'll post back here with the results. The p1k is the handset we are waiting to come in...
  13. USB Handsets

    I just searched for that device....let me be clearer... audio works fine, it would be the dialing from the usb device I'm talking about. So integration with the windows Human Interface Device...allowing the usb handset buttons to work. some usb handsets also have a separate ringer, which would...
  14. USB Handsets

    we have a jabra dial, and it did not work either...that is the one I expected to work, since it is on the supported devices list for their jabra pc installer software.
  15. Fax server problem ** SOLUTION PROVIDED

    I just wanted to add a note to this thread, that we indeed had to have the NAT configuration for Nexvortex to receive faxes to the 3cx fax server over a DID. We are still troubleshooting our patton gateways, however we aren't completely dead in the water for incoming fax now.
  16. USB Handsets

    I guess this support did not make it into the latest release, since we got a P8D, and the buttons do not dial the phone. We just want basic functionality. Is there any way we could get a build of the softphone with this support in it? again, we are about to deploy 250, and need this asap! xlite...
  17. nexvortex DID routint/incoming caller id

    This helped a ton, thanks! looks like for detailed manipulation for each area code, we have to have a seperate trunk/proxy login for our voip provider.
  18. Problems with 3CX Fax

    yes, sp5 so far, we've had trouble with getting our patton gateways to work, so I deleted all those extensions, and this is just the default fax server. I have a DID assigned to send fax to email of fax server, and this is the only error I see in the log...but we can't send fax to the fax server.
  19. nexvortex DID routint/incoming caller id

    awesome, that fixed it for our primary number from nexvortex. it also fixed the number coming in on our other DID's but it didn't change the font size. we submitted a nexvortex support request when we noticed a difference in the sip headers(+ sign added), and got this response: The plus sign...
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