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  1. What happens with 3cx hosting after one year

    Hi. In 2007 I started with 3CX and changed so now and then to Elastix, Askozia, PBX in a Flash, etc. Now I'm back !! I started with this one year free 3CX but also with your own hosting. What happens after one year with the hosting from your side? I know I can continue with a free license...
  2. Can't add an extension

    Hi. I dont know if you allready upgraded before from a different version to 6. Maybe there went something wrong in the past. If I were you i would make a backup. Reinstall 3CX and install the 'backup' again. I think that that can help alot.
  3. Voicemail greeting

    I know it sounds strange but after recording you need to save the message. Did you do that by the keys? A workaround could be to just record on a different recording facility like an ipod and give the file the exact name of what you now see in the voicemail directory Place this new file there...
  4. Error with STUN server

    Can you try to see if you forwarded the stun port also to your system? sometimes people forget that. Also use stun.voipbuster.com as a stunserver. How is your NAT situation? Did anything change the last weeks? did you change something in your router in terms of portforwardings? Please read the...
  5. 3cx Voicemail Problem

    For mail sending from 3Cx you still need to use the smtp server of the internetprovider where you get your internetconnection from. Most of the time you don't need authentication for that only smtp.xxxxx.com or something. for receiving the voicemail you can use your gmail acount. Just fill out...
  6. Voipbuster not working.

    Voipbuster will work. Just fillout in the "number part" a fake number. everything will be fine then. Here everything runs smoothly without any problem
  7. after one hour no incoming calls, out ok

    I think that Fritzbox is not really good when combined with something else behind it. I use my Fritzbox only as a switch and some extensions run through that (so as ATA) Maybe stupid question, but why do you use the gateway? Fritzbox has possibillies enough or you want real LAN Sipphones...
  8. Please help out someone new to VOIP

    When you buy real VOIP Sip phones like SPA942, 962, or Snom you don' t need extra Cat5 or phoneplugs. You just put the network cable in the phone, and the phone has a 2 Lan so the signal goes then to your computer for networking. So no prob at all. What is the reason that there' s no internet...
  9. after one hour no incoming calls, out ok

    To be honest you give us not so many information. Um ehrlich zu sein, du gibst uns nicht viel Infos. What is the 3CX version you use Was ist die 3CX Version welcher du benutzt. What is the use of the fritzbox only modem or also as voip Warum benutzt du die Fritzbox, nur fuer Modem oder auch...
  10. No Voice when call's are or Received

    The line is the voipprovider where you make the calls with to the outside world. So for instance when you register with voipbuster, you can make calls almost for free to european countries. The codec is the little part which contains the audio package of what you say to the other and what the...
  11. No Voice when call's are or Received

    In the outboundrule you need to fill out what extension ranges or what prefixes should be configured. Make it as simple as possible. When you can work without prefix do that. So just fillout that extension p.e. 100 needs to call out with provider "so and so". Then don' t forget to make the 1...
  12. problem using the 3CX with nokia E51 as softphone

    it just seems that your ID and password are not matching between 3CX and the Nokia. Check this double now and then normally it should work. Are you using it with wifi or by gsm/hdspa/umts. Some Mobileproviders won' t let customers use voipport 5060 since they are not earning money with that.
  13. 3CX calls out on two lines simultaneously

    Maybe one of the lines is hanging after used. Can you try to see in the webgui or the logfiles if lines are hanging after being used? It would be logical then that it will say that it is allready in use. How did you configure your outbound? Please make a picture of it or tell us exactly what you...
  14. Can IVR Prompt Begin with First Digit in Extension

    try to push the whole extension like " 100" and see if it then is not a problem. Maybe your DTMF is not set right. What codec are you using? Try the best G711u.
  15. No Voice when call's are or Received

    Maybe a stupid question, but did you make an outboundrule for calling out? Before we go deeper this is the first important question. Also, don' t forget to put the box for " strip digits" from 1 to 0 in case you don' t need prefixes etc.
  16. Calls to Mobiles and 1300 numbers on Mynetfone

    When you dial directly from a softphone with the same provider, everything is fine? Try it on X-lite registering directly in your providers system. When everything works it is your 3cx configuring, when you have the same problem we have to look for something else. It can be a NAT problem, but...
  17. Media Server Crash permanently

    There are settings in the configuration to check or uncheck that PBX delivers Audio as well in the extension side as in the provider side. Please play around with these settings and see what changes.
  18. Off Network cant hear

    I had the same, and the problem was on the client side. So there you should be shure that everything is open as it should. Did you configure in the extension in 3CX that PBX delivers Audio? Try playing with that setting too.
  19. Low Voicemail Recording Level

    take a look at the soundcard of you 3cx system if that volume is high enough. update drivers of soundcard.
  20. need help on installation

    Maybe you can first try the software out with 2 phones and a voipline p.e from Voipbuster. Test it how it works. Read the manual, and then see what 3CX can do for you. ISDN is expensive, so maybe when you trust the 3CX software you can reduce the ISDN lines to zero or only one office with that...
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