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E il rivenditore che dice? Immagino che il loro problema sia che pensano che tu stia cercando di utilizzare una licenza non acquistata -- il rivenditore dovrebbe essere in grado di confermare l'acquisto e fornire una nuova licenza, se necessario, o riattivare la vecchia.

Ended up by: 1 -- entering a fake address for the in-the-office server address 2 -- disabling the provisioning url feature. Not impressed by V12.

We used to have barge-in, now it's been moved to the "pro" version. In the past we used to have limited queue statistic, which with a paid "upgrade" were moved to the call center edition. Second time that a paid upgrade results in getting less features. Users are complaining that the audio...

Thank you so very much for your input! I think you put me on the good track -- now I have just one little bit missing... I manually configured the phone client with an "in the office" address of "wrong.pbx.com" and for the out of office address I have the correct "my.pbx.com". As long as I do...

Thanks, Rudolf -- it's indeed what I was trying to achieve -- but so far it seems that 3CX phone is unable to recognize that the remote extensions are "out of the office" and consider them to be "in the office". When they are considered "in the office" the tunnel is not being used, and that...

Hi! I have been searching for the debug window in the new version of the 3CX phone -- has it been removed? Also, we used to have the "barge in" functionality -- has that been removed as well? Thanks!

Hello! I have just upgraded to V12. For what I have been able to see, everytime I launch 3CX phone it starts in "in the office" mode. Instead, all of our users are "out of the office", and need to use the tunnel to connect to the PBX (which runs in a remote server directly connected to the...

Re: MyPhone not reconnecting after PC resumes from hibernati Thanks for your interest, Mixig. We are currently using IIS.

Hello all! We have a problem with MyPhone V11. Some of us do not shut down their PCs, but hibernate them overnight. When the PCs are brought back the following happens with MyPhone: -- the interface is responsive, which makes you think that you are successfully logged in -- even the clock...

Re: Re-registration problem when provider stops sending expi Thank you so much, Nicky! The patch seems to be working quite well!! Thanks a lot for the fantastic support!

Re: Re-registration problem when provider stops sending expi Thanks, Nicky -- I sent you the email. Thanks, Luca

Felix, same problem here. We have multiple providers and one of them (Ticinocom, same as yours?) from time to time fails to specify any "expires" information in the sip packet that is sent in response to 3CX register request. When this happens, 3CX does not re-register and after a while the...

Well, since you mention it, yes -- but with a different provider. Occasionally I get a first response that is 401 Unauthorized, and the second request is successful. Unfortunately we also have another issue, with the provider not sending any "expires" indication in response to a registration...

Re: Re-registration problem when provider stops sending expi I spoke to the provider to see if they could in any way sort out the problem. Unfortunately it seems that I am the only user connecting with a 3CX pbx, and all the other users with pbxs do not have the problem I am encountering. It...

Re: Re-registration problem when provider stops sending expi The provider is Ticinocom. It seems a different problem, however. In my case active calls are not impacted, only inbound calls are not delivered because the provider thinks the PBX is disconnected since the registration has expired.

Hello all! I am having a hard-time making 3CX work with one of our providers. 3CX registers correctly, sends a few re-registration packets when 90% of the provider's expire time has elapsed, but then stops sending the re-registration packets when the provider sends back an "ok" that does not...

This question has nevever been replied to... is the answer a "no"?

Voipfone.co.uk works out of the box...

Can't answer in general, but with the hardware I use this is set up on the phone, not on the PBX. Once the PBX receives the sip message from the phone there is no need to way as you can't add more digits...

Thanks Mark and Leonidas for addressing my concerns. I think I'll redo the install with IIS, seems simple and quick and at least I can control who has access to the XML files by restricting the ranges of allowed IP to those of our remote extensions. Thanks again for your helpful input.