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  1. How to Upload Extension Greetings?

    I just paid for some professional extension greetings to be created only to realize that you can not upload extension greetings in 3CX. I know, I should have checked first:) I looked through the forum and found that you could add/change it in the folder structure but the new version must be...
  2. Call Channels with CallCentric

    Thanks. I will give this a try.
  3. VOIP Registration with CallCentric

    We have setup a callcentric account and find that if we restart the 3CX phone system it can take 10-30 minutes for the VOIP account to register. We have tried to Refresh Registration but did not work. We did notice in the logs that the stun request was timing out. Could this have anything to...
  4. Call Channels with CallCentric

    We have been using 3CX for a couple years now and just started using VOIP instead of PSTN lines. I have signed up for a CallCentric account and have it setup working in 3CX. The CallCentric plan has 3 inbound channels which we want all to ring to the auto attendant. The calls come in on the...
  5. Patton SmartNode 4114 VOIP Link

    In a conversation I had with Deerfield support they said that the flashing VOIP Link is normal and had no effect on it working with 3CX.
  6. Patton SmartNode 4114 VOIP Link

    We have started having strange problems with our SmartNode. I decided to upgrade to R5.3 which is the main supported version of 3CX. Unfortunately it did not fix the issue but I did want to know if the VOIP Link indicator light on the front is suppose to be flashing green? The manual says...
  7. It seems there is an account name / password problem.

    I am having the same issue with Windows 2003 server. I went out and purchased a sound card now can not get it to work due to the account name/password issue. I also tried the local security policies as well with no luck. Thanks for the help anyone.
  8. Charter Cable Company Phone Service

    I'd like to know about this as well. We are looking at signing up with Charter Cable to run VOIP since it is much faster and cheaper than a T1 in our area. The sales person at Charter said they did not care what VOIP provider we used and there were no limitations of what we could do. The...
  9. How to Stop 3CX from trying to send STUN over VPN interface

    i am getting the same errors this morning.
  10. Some Voice Quality Issues

    Let me take part of my last post back. One of my employees just came to me complaining about her calls being "choppy". Oh well:( Please post any solution you find.
  11. Some Voice Quality Issues

    I am also using the GXW-4108 and fixed my ECHO problem by setting the following on the gateway under the "channels" tab: TX Gain: -12 RX Gain: 6 I had to take the TX gain as low as it would go to stop the ECHO. I left my SPA941 phone gain at the default "0". Of course, turn on the ECHO...
  12. Number of Simultaneous Calls Error

    Psychlist1972, I had to restart 3CX also to get it cleared up. We have been running all day and so far not had the problem again except for one short period and then it cleared up on it's own.
  13. Number of Simultaneous Calls Error

    Good Idea Archie I will try that. Thanks for your help.
  14. Number of Simultaneous Calls Error

    SY, Thanks for your response. I think it comes down to the fact that there are so many variables that anything could be the problem. For the most part I think 3CX is typically not the problem but how it is configured with the gateway and phones. For people like me that don't have a near...
  15. Number of Simultaneous Calls Error

    SY, Since it is a PSTN line I assume it can be no higher than "1". Is that correct? Any idea why 5gg4 and I have problems transfering calls and then having them disconnect after a few seconds? Would it be a 3CX, Gransstream or Hardphone problem most likely? Thanks for your help.
  16. Number of Simultaneous Calls Error

    5gg4, My settings are the same as yours under Other Options. Any other ideas? We are also having a problem with transferred calls being disconnected after about 10-30 seconds. Not sure if it is related or not. Do you know of anyone that has posted their "working great" GWX-4104...
  17. Number of Simultaneous Calls Error

    5gg4, Thank you for your fast response. I do not see that option under the GXW-4108. Since it is a PSTN gateway and not a VOIP. I looked under other options and just don't see it. The only thing i can find about Simultaneous calls is under "line Configuration" where you can specifiy a...
  18. Number of Simultaneous Calls Error

    I have started getting this error: 10:42:14.234 CallConf::Rejected [CM103005] Call(14) is rejected: Too many incoming calls 10:42:14.234 CallLegImpl::onIncoming [CM103000] Call(14): Number of simultaneous calls is limited by Administrator 10:41:33.062 CallConf::Rejected [CM103005]...
  19. Transfer calls drop after short time

    I am having a problem with inbound calls being droped after they have been transfered. Inboud calls are from PSTN lines using the GXW-4108. The person that answers the phone transfers the call to another extention. Once the other extention has been on the phone for about 30 seconds the call...
  20. Has anyone tried internal PCI FXO cards with 3CX

    I just replaced my SPA400 (DO NOT BUY) with a Grandstream GXW-4108 (8 lines). So far I have been much happier. The setup was pretty easy following the 3CX manual. I had a little echo but after reducing the gain on the phone (SPA941) it has eliminated that. I still have one issue that I...
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