• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Call disconnects when connecting to 800/866 numbers

    hi leejor, Under the Remote Connections page, I see our phone number listed under the port identification. I noticed that there was a fail register recently early this morning. I clicked on Refresh Registration, even thought it was marked as Registration OK. And now it works. Is this by chance?
  2. Call disconnects when connecting to 800/866 numbers

    Hi, As of this morning, the office has been unable to dial out to any 1-800 or 1-866 (perhaps more toll free) numbers. Please advise if there is a setting file to check. I tested these number from a mobile phone and they went through. I also restarted the services in 3CX, and also rebooted the...
  3. IVR Session, Sorry. Inbound Calls.

    3CX is running on Windows 7 OS.
  4. IVR Session, Sorry. Inbound Calls.

    I don't believe so, how can I check?
  5. IVR Session, Sorry. Inbound Calls.

    Hi all, I've been searching for this issue as I am sure it is common and a solution is likely to already be out there. After a few months of the system working well, I arrive at the office this morning and was made aware folks cannot dial in. I checked via my mobile phone and received the...
  6. External Calls - Unable to Dial Menu Options

    This began working on its own this morning, perhaps it was all part of waiting for the update to take place. :o
  7. External Calls - Unable to Dial Menu Options

    Thanks. I Generated a log and am looking at the 3CXPhoneSystem.txt file. Is this helpful?: 15:55:09.239|.\CallCtrl.cpp(699)|Log2||CallCtrl::onLegConnected:[CM503007]: Call(296): Device joined: sip:[email protected]:5062<br>...
  8. External Calls - Unable to Dial Menu Options

    Hi all- I'm not exactly sure how to word this particular situation other than all office phones are unable to dial Menu Options placing calls outside to companies. For Example calling an ISP: a recording will prompt press 1 for Residential, press 2 for Business etc... By pressing any key on the...
  9. Only Direct IP calls are available

    Hi All, I attempted to search in this category for something relating to our recent phone issue, but didn't come across it. I'm not sure exactly what happened or caused this; I believe the last bit of activity shows at 11:20:58 where a call was placed on Park1 from Ext. 202? (Attached.) All...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.