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  1. :!: New 3CX Phone for 3CX Phone System :!:

    Ok...so how about the tunnel or integeration with the existing tunnel app? The new phone app does not work with the tunnel app and we use tunneling for any outside communication so we can have it password protected. Again please advise. Thank you.
  2. :!: New 3CX Phone for 3CX Phone System :!:

    Very Cool! So I'm looking for the integrated tunnel in the ios version and I'm not seeing it. I have an iphone 4. Please advise.
  3. Manual Registration

    Hi- We are having difficulty having a nonsupported endpoint register with our 3cx system because of 407 authentication errors. Anyone know of a way of manually registering an extension in 3cx (points to the IP address and port of extension) without authentication? Thanks.
  4. 3CX Hunt Group Issue

    How can one differentiate the trunk groups when all one has is the listing of the gateway and nothing more? I understand the extension differential but am unclear yet exactly how 3CX picks outbound PRI's when multiple virtual extensions are allowed to go outbound for a given gateway, in this...
  5. 3CX Hunt Group Issue

    At least I believe so. First, we are saving lots of money w/ 3CX and could not be happier. The issue: We have 3 PRI's running on a Patton 4960. All inbound to DIDs are working properly to all 3 PRIs to 3CX. What is not working properly is the outbound calls. One of our PRI's is assigned a...
  6. Option 9 Repeat Options

    Thanks and yes I did find that as well. But when the message repeats it nulls any user input for option selection during or after the repeat. Please advise.
  7. Option 9 Repeat Options

    Newby Question but here it goes. When option 9 is selected it repeats the initialprompt of a menu component. I know about menu options but am lost how to do this in VAD. Thanks. --Rob.
  8. Phone Firmware Provisioning Snom

    Thanks Madigan. Yes, that did the work. What I found though is we need the http:// at the beginning in the XML file to make it work. So a phone is plugged in for the first time, downloads the settings which prompts the Snom phone to look for the updated firmware and starts updating...
  9. Phone Firmware Provisioning Snom

    Have a question on provisioning of firmware for the Snom phones. Provisioning of settings works great, firmware I am having some issue. I have the bin file in C:\ProgramData\3CX\Data\Http\Interface\provisioning\firmware\snom but it's looking for the snom821.xml file and I am unable to locate it...
  10. Needed: Chat Window Steal Focus

    Have the latest greatest for v10 r2, the chat history and timing are great but my clients are asking for the chat window to steal focus (to the front) so they know when a chat has come in. We know it does create a sound, but if headphones are being used it could get lost. Please advise. Thank...
  11. Jabra Support for Softphone

    Ah, the Jabra PC Suite...Ok will install and will give it a try and post results here. Curious the webpage for the download of PC Suite for Jabra does not list 3CX as a compatible device yet. However the Jabra compatibility searcher does have 3CX listed and has a list of wired and wireless...
  12. Jabra Support for Softphone

    Hi- Would like to get more information on Jabra support for the 3CX softphone. In particular we are looking at purchasing the Jabra 620 USB headset to be used w/ the softphone. The headset user interface of volume up, down and mute work but not the pickup and end call on the headset controls...
  13. Caller ID via MyPhone Forwarding to Mobile

    Hi Orlin, Yes indeed that did work...thank you! This forum is truly global and I appreciate you taking the time and helping out an American trying to convince his work that SIP is the one true global standard and it's here to stay...thanks again!
  14. Caller ID via MyPhone Forwarding to Mobile

    Hi All. We have a Patton 4960 along with V10 and so far we like what we see in the whole package. What we have found in our continued testing is when an outside call is forwarded to a mobile device via MyPhone, the number always displays the virtual extension number of the trunk, not the...
  15. System Extension-Gateway Authentication DID Issue

    First--v10 rocks...period. Now to the issue. I have setup a nonsupported gateway (Cisco AS5350) that is connected to our exisiting PBX giving us hybrid 4 digit access to our existing PBX plus full PSTN while our migration to 3CX goes into full force (for 900+ users). All DIDs work great for...
  16. MyPhone Phonebook Entries**BUG

    Hi, The MyPhone is continuing on the correct course and is better than v9 in my opinion. In my testing of the beta versions I seem to have a couple of phonebook entries that I am unable to delete. I am a manager for v10 and I can delete new enteries that were entered from the main management...
  17. MyPhone Voicemail**DISCUSSION

    Just downloaded the beta2 v10 and it has the local play feature now on the computer...yeah!! Thank you to whomever is listening...or reading in this case! :D
  18. v10 in Hyper-V Failover Cluster**Nice one!

    Re: v10 in Hyper-V Failover Cluster For anyone with a brain...let me tell you how cool this is! We have a VM environment as well and this is the one if not the only reason I began evaluating 3CX and so far I'm loving it! The ability to take a snapshot of your server for backup and dynamically...
  19. MyPhone Voicemail**DISCUSSION

    Right, I believe in version 9 of the Assistant when we went to voicemail, the voicemail could be played locally on the computer. The only way to hear the voicemail in V10 is through the (play on phone) option. Is there a way to download the voicemail locally so it can be heard on the computer or...
  20. MyPhone Voicemail**DISCUSSION

    Love the new portal design for MyPhone utilizing Microsof Silverlight. I am able to access the voicemail via the extension...this feature is great, but am unable to access locally on computer for remote access when away from extension. Is this just my computer or please advise. Thank you.
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