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  1. GXP2100 - caller hears phone ringing while on call

    Thank you for recommending a firmware. I upgraded the firmware to resolve another issue that the client was having. I staged the upgrade by doing a batch of phones, and it appears only certain phones had the issue with the ringing, and it only manifested after a few days. While i appreciate...
  2. GXP2100 - caller hears phone ringing while on call

    Yes, a restart of the phone does seem to fix the issue temporarily. Right now i'm restarting the phones nightly in hopes that the client doesn't experience the issue during the day, but this is far from being a good solution (as it's a waste of my time that i can spend doing more productive...
  3. GXP2100 - caller hears phone ringing while on call

    Hi All, One of my clients is experiencing an issue where the person calling in still hears the phone ringing - almost looped. This appears to be an issue with the latest firmware 1.0.5.15 (would not recommend upgrading to this). Grand Stream seems to be working on a new firmware, but does...
  4. NI1 / NI2 issue

    Our Provider had originally setup the PRI as NI2 - and our gateway (the Patton 4960 is NI2 with NI1 backwards compatibility.) For whatever reason, there was a communication issue on our providers end with some mobile providers. Switching our service to NI1 resolved the issue.
  5. NI1 / NI2 issue

    Hi Everyone, Finally resolved an odd issue we've been having with our setup that i wanted to share. (might save someone a few sleepless nights). Our current setup is a 24 channel PRI provided by SHAW Communications (we're located in Alberta, Canada). 3CXV9 (finally upgrading this month)...
  6. 3CX FAX Server

    Hi Nate, I did re license the server after re-installing, and it shows that the license is activated. I'm guessing something somewhere didn't register properly? Thanks!
  7. 3CX FAX Server

    Anyone have the link for it or any suggestions please?
  8. 3CX FAX Server

    Hi Everyone, I just reinstalled our 3CX Server due to a hardware failure; and now don't see the 3CX Fax Server in the links. Any suggestions? Thanks!
  9. 3CX IPhone app Setup

    Hi Everyone, I'm trying to enable the 3CX IPhone app for my staff to use externally, but keep running into road blocks. The IPhone's register, and i'm able to dial out. But i do not hear the person speaking (they can hear me) Any suggestions? Have ports 5060-5061, 5090 and 9000-9049 going to...
  10. Caller ID - Patton 4960

    Hi Everyone, Quick question on caller ID (3CX Version 9) and a Patton Smart Node 4960 (SN4960/1E24V). We are able to pass through the number for caller ID, but not name. My provider tells me that they accept name as well. Can anyone point me in the right direction on which Outbound parameter...
  11. Need Clarification

    I apologize, i think i phrased that part of my post badly. Currently we have PBX delivers audio "off" or "unchecked". I currently have a Ring Group setup with all our head office users, around 30-40 devices, with "Paging" as the Ring Strategy. When our receptionist pages; the page is very...
  12. Need Clarification

    Great, thank you for clarifying that.
  13. Need Clarification

    Hi Everyone, I'm rebuilding our 3CX system that we've been using for 6+ months. I like the system overall (i inherited it sort of) Rebuilding it due to switching from 3 digit extension to 4 a while ago, and have had nothing but issues since. We're using the latest version of 3CX and my...
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