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  1. 3cx on Amazon Lightsail - SBC or Direct Sip (Stun Remote)?

    Good to know...may be cheaper than getting a Pi, which are over priced now! haha! Definitely looking into this.
  2. 3cx on Amazon Lightsail - SBC or Direct Sip (Stun Remote)?

    Hi, I will be setting up 3cx on Amazon Lightsail with about 8 Yealink T46U endpoints at a remote office location. Is it ok to use Direct Sip (Stun Remote) for all the Yealinks, or is it recommended for that many users to use a Session Border Controller (perhaps on Raspberry Pi 3/4) at the...
  3. Recover Recordings

    Ok, understood. Looks like the client is SOL! Thank you so much!
  4. Recover Recordings

    Hi, thank you! I just tried this and see it has recordings all the way back from 2020. Awesome! Is there any way to find records prior to 2020? (i.e. 2019, 2018, etc). This same instance was running v16 and was upgraded to subsequent versions as they became available. It seems the license...
  5. Recover Recordings

    Hi, We have many 3cx instances on AWS which have been all running perfectly. Unfortunately, one of our clients let their license expire, and in expiring to the Free Edition, all their phone recordings are no longer available in the 3cx panel. Is there any way to recover the the old phone...
  6. Huge Uptick in Black Listed IP Address notifications

    As of 2 days ago, I've been getting g a huge uptick in Black Listed IP Address notifications. My inbox is getting over 400 now as of today. Ex. The IP 146.70.102.196 on PBX xxxx.3cx.us has been blacklisted and will expire on: 2022/06/29 20:37:32. Affected Module: SIP Server User agent...
  7. Send Automatic Text Message for Missed Calls

    Thanks Matthew. Yes, our SIP Provider supports SMS/MMS to DIDs (which go to email addresses), so we're seeing what's possible. LIkely though, we will just wait for this feature to be released hopefully in an upcoming version of 3cx. Its not a critical feature, just a kewl fancy one. Thanks...
  8. Send Automatic Text Message for Missed Calls

    Ok, thank you for both your responses and I see your points. The reason I asked, was because I called a number, hung up when it went to the autoattendent, and then received a text saying "Sorry We Missed Your Call. Please Text Us Back", etc. Pretty slick. Was wondering if 3cx could do the...
  9. Send Automatic Text Message for Missed Calls

    Was wondering if 3CX has or will eventually have a feature where if someone calls into the 3cx pbx and hangs up because no one answered, 3CX will automatically text message the number of the person who called in with a "Sorry We Missed Your Call. Please Text Us Back" etc. Or is that something...
  10. Updated to v16.0.611 - Now Voicemail Transcription No Longer Works

    Hi, I updated our v16 Enterprise Edition installation to v16.0.611 and now Voicemail Transcription no longer works with Google. So I re-setup the Voicemail API in settings and it still does not transcribe Voicemails. I also tried rebooting the 3cx system with no success. What is interesting...
  11. Give an extension rights to listen to all recordings of other extensions?

    Disregard, I figured it out. It was the setting under Phone Provisioning. WTF it was doing there is beyond me, especially given the fact that the 3cx phone app no longer allows users to listen call recordings. Why was that feature removed from the phone app? Sucks man!
  12. Give an extension rights to listen to all recordings of other extensions?

    Thank you! I just made these adjustments. Just to be clear, the 3cx mobile app does not allow the ability to review recordings, only the webclient does....si? Also, in the webclient, for some reason, the Recordings tab is not appearing when I log in. Is there a setting somewhere I am missing...
  13. Give an extension rights to listen to all recordings of other extensions?

    Hi, How does one give a particular extension rights to listen to all recordings of other extensions...and how does one go about doing so (listening to the records that is)? We have 2 extensions with call recording set. I am hoping we can create a 3rd extension with rights to review the...
  14. Call Failed, Server Error

    Hi, Running 3CX v16 on VOIP.ms SIP service with no issues. However, today, inexplicably, we cannot make Outbound calls. Gettting a "Call Failed, Server Error" message. In the 3CX logs, the following is reported... Call or Registration to xxxxxxxxxx@([email protected]) has failed...
  15. New York DIDs at VOIP.MS unable to receive calls

    Hi craigreilly, Thank you for your input. Unfortunately, we already tried switching sip servers (and verifying they match) with no success. The issue is at the DID level, where any DID (New York or Connecticut) held by VOIP.MS is currently met with either one of two audio messages: "The...
  16. New York DIDs at VOIP.MS unable to receive calls

    Hi, Not sure anyone can assist, but as of 9 hours ago, our New York DIDs at VOIP.MS (SIP Provider) are unable to receive inbound calls due to some issue with the carrier (VOIP.MS's explanation). If the NY DID is called, just an audio message is heard "The Feature That You Are Currently Using...
  17. Solved 3cx v16 and Office 365 User Sync - Missing User

    Hi All, Been testing v16 and pretty impressed with it. We setup Office 365 integration and can see all users in the "3CX/Settings/Office 365 Integration" section except one user who is both an Admin and holds an Office 365 E3 license. All other Office 365 licenses are Small Business Premium...
  18. Need advice on ordering specific vanity DID

    Just wondering if anyone knows a method to ordering a specific vanity phone number. Aside from searching for available vanity DIDs, is there a way to order a specific one that is not being used? One is being held by Verizon, another DID by Neutral Tandem, but both are not available to order...
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