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The credit for this fix goes to @pcmarc in the thread at https://www.3cx.com/community/threads/remote-extension-drops-after-32-seconds.37396/ , The issue is that calls initialed by the remote extension were getting dropped after 30 seconds. This is due to "ACK not received", as discussed in...

@mperrin These are really good suggestions. Specifically scheduling of meetings (and changing existing meetings) is a big issue. Today we had a meeting for ~20 people where the organizer set it up as audio only by mistake. 5 min before the meeting he was scrambling to try to recreate the...

For me, I only saw the problem when the host was Firefox. If the host was Chrome, the attendee could be either. ??

I'd love a button to be able to force mute all participants, and force-off all participant cameras without having to click on each one. The reverse would then "unlock" participants to be able to unmute themselves and turn on their camera on themselves. When "locked" they would only be able to...

I can confirm that the cursor can be seen when the meeting is hosted in Chrome (no matter what the attendee is using) and not seen when the meeting is hosted in Firefox.

Firefox on windows 10. Sharing the entire screen.

One of our managers was hosting a webmeeting where he was demoing some software. He was pointing at this and that using his mouse cursor. Unfortunately, the attendees can't see his cursor. They only see the screen change when he re-sorts a column, etc. Are other people experiencing the same...

Related or duplicate idea: https://www.3cx.com/community/threads/high-tide-report-for-max-sc-reached-at-any-time.44777/ I agree, this is really needed.

It has been too long since v12 to remember for sure, but I'm 99% sure there were Polycom templates in there. They exist in 12.5 for sure. It sounds like yours are missing. Maybe someone deleted them? Can you install v12 on a test machine and see if you get the templates there and then move them...

We are using the Polycom 5000, autoprovisioned from 3CX, with no issues. Assuming your templates included in your 3CX install are up to date you pick the brand a phone and then pick the model. The firmware upgrade can be a manual process via the web interface and via the autoprovisioning...

We have used the medium-low end pizza box 1U rack servers from Dell. Loading it with free vmware and then using the on-board storage allows for upgrading down the road without having to totally reload. When we have time, we have had good luck buying from the Dell Business Outlet site. About...

It is now called 3CXPhone. See http://www.3cx.com/docs/3cxphone-deployment-administration/ Welcome back!!

We have been using shared parking spots for several years using the Extension forwarded to a Parking spot method. That way our users transfer a call to 5005 to put it in shared parking spot #5. Then someone else is able to pick that call up by dialing 5005. It has worked well, especially with...

Two ideas to vote up (and suggest they get merged): http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=282 http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=226 Please take a moment to vote!

As mentioned above, it sounds like the voicemail notification beep.

I'm running v11 and have experienced this as well. I'll have to look, but I think there was another thread talking about it. For us, the batches of emails usually come in the wee hours of the morning. My take is that 3CX "burps" and goes back and re-evaluates previous logs and resends alerts...

We use Yealink T26P phones and their electronic hookswitch box to hook up plantronics wireless headsets. It works mostly as expected.

The Silverlight based MyPhone only got to live for the v11.x version of 3CX. V12 it is replaced with a whole different product. Therefore, if you are running the latest version of v11, that is as good as it got. If you opened a support case I would fully expect that support would tell you to...

We have had the same problem on T26 phones running firmware 6.70.0.103. We did not have the problem before upgrading firmware a few months back. I have done call recording when the beeping was occurring and it did not show up in the recording, which means it is a handset issue. The beeps sound...

Same issue here. Please consider addressing. Thanks!