• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Been hacked... is my theory correct

    Hi, I do agree to the installation of firewall (software or hardware) as I also experienced the hacking before. BTW, eagle2, as you mentioned on your reply about the use of 3cx tunnel, do you mean that if we are using the 3cx tunnel, we can check on the disallow use of extension outside the...
  2. login problem on myphone or 3CX assistant

    Hi, When I try to retreive desktop component after typing http://192.168.xxx.xxx:5000/myphone, it shows to me that my login credential is incorrect. However, same credential is OK on my Cisco SIP phone. Then I try to download the 3CX Assistant and install, the same result found. Please advise...
  3. Hacker attack

    Hi, Please advise if there is something more I shall do. According to log report, I am having continuous attack from the hacker. Athough the ip had been blocked by the program for certain seconds, but the hacker keeps try the ports for several days.
  4. Change of Port

    Hi, I am wondering if we can change the port for 3CX softphone: TCP 5000-5001, as I need that ports forward to another server on the other program. Thanks White
  5. 3CX MyPhone

    Hi, the update xap did imporve the status. BUT, the remote user told me that his MyPhone always timeout in short period. Can I do something to aviod the timeout or keep it longer before timeout?
  6. Busy Lamp Setting

    thanks for your reply. I noticed there are BLF setting under phone provision on each extension. Can I select BLF and extension there and let it works? After reading some posts here, I noticed that phone provision may be helpful but need professional skill on doing the peremeter. Can somebody...
  7. Busy Lamp Setting

    Hi I am using v10 demo for test run, I setup 2 cisco SPA303 remote users and 4 extensions - 101 & 102 for operator(group ring set so lamp will flash on both users when someone calls in), 103 & 104 for extension of the remote users separately. On each cisco SPA, I set line 1 for user own...
  8. 3CX MyPhone

    Hi, Thanks for your answer. I have replace the xap according to the instruction given. The status has been updated. It works and I will try to run several test tomorrow. Many thanks for your helps.
  9. Auto Attendent Setup

    Hi Willow, Thanks for your reply. Yes, I am using V10 SP2-DEMO version. When I click the "Add Digital Reception", it direct me to "Edit Digital Reception" where the system need me to choose a file from repository. However, I only found three options: empty.wav, onhold.wav, responseordering.xml...
  10. 3CX MyPhone

    Hi, I have installed a test IP phone and MyPhone remotely. Today, I noticed from my desktop component that the remote extension is on a call. Now, the record is still showing me that the remote extension is still on this line for many hours but it actually has ended up the call. I cannot find...
  11. Auto Attendent Setup

    Hi, Please lead me to any directions so that I can try to setup auto attendent and test in my 3CX system - demo version. I am planning to set:- 1. incoming call from SKYPE to digital receiption (cannot find the prompt message, there are only three options available on the setup page: empty.wav...
  12. Remotely USE of myphone

    Hi davidbenwell, Do you know if remote user can install desktop component? it seems unstable connection to me. According to the security log, some traffic are blocked. Do you know the port ranges?
  13. Remote Extension

    Hi Thanks for your replies and helps. Problem finally solved after STUN ON.....
  14. Block caller ID

    My 3CX phone system is connecting with PSTN and Skype Connect. Some of the call out need caller ID block. It couldn't work on SPA303, the call drops when I dial the 'star code' before the dial no. Is it the problem as I set an outbound rule for local call " calls to number with the lenghth of...
  15. Remote Extension

    Actually, I can use my andriod mobile with 3CX, it works without using STUN or using STUN
  16. Remote Extension

    Thanks for your replies. Actually, I am not using fixed IP, it changes when I reboot my router. So, I update the IP on server and SPA303 whenever it changes. BUT, I am getting confuse on decide using of STUN setup. Previously, I got problems in connecting Skype Connect and talked to their...
  17. Skype Connect

    Hi axion1, I recently setup the Skype Connect to the phone system. After reading your reply, I tried to use your method to call the skpe user from my SPA303. It doesn't work. Error: Unknow ID. I wonder if it causes because you are using skype gateway but I am using skype connect. What skype...
  18. Remote Extension

    Hi Nate, Already opened those ports 9000-9049. I tried many settings which I learn from here. Toady, I tried to DMZ the SAP303 but still got the same results. I have no clue what's going wrong. Hope someone can give me some idea. Thanks
  19. Remote Extension

    Thanks for your replies and advises. I has permitted using the extension outside of LAN, and selected 'PBX delivers audio' in extension settings. For port 8000, it is advised to open by Skype Connect as I previously experienced problems with their connection. And I as mentioned before, port 9000...
  20. Remote Extension

    Hi I am getting problems on setup remote extension with Cisco SPA303. Problems:- 1. Remote extension cannot receive call but able to call outsider and other extension 2. No voices on both sides (caller and receiver) Log results:- 1.Call to sip:xxx(reomte extension)@192.168.xxx.xx (server...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.