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  1. Version 3.1 Download?

    Hi, I need to re-install due to a server crash. I'm looking for version 3.1 installation files. Where can I download them?
  2. Choppy Sound on Downlink

    To change the thread priority, you need this tool: http://www.beyondlogic.org/consulting/processutil/processutil.htm Then create a batch file and put these lines in it: process -p 3CXPhoneSystem.exe high process -p 3CXMediaServer.exe high process -p 3CXIVRServer.exe high process -p...
  3. Grandstream GXP-2020

    Have you tried it as a remote extension using STUN? I just sent back a pair of Polycom 650's because they are a royal pain in the tucus to set up as remote extensions. Trying to avoid a repeat performance.
  4. Grandstream GXP-2020

    Has anyone tried using a Granstream GXP-2020 with the 3CX as a remote extension? I know the GXP-2000's work as remotes. How about the 2020's? Just looking for some opinions. Today, I decided to return my Polycom 650's. It was absolute hell trying to get them to work right as remote...
  5. Choppy Sound on Downlink

    I found that by increasing the thread priority to all of the 3CX services the quality of my calls, my on hold music and my call attendant improved. I set mine to "High". I used Process Explorer from Sys Internals (Now owned by Microsoft) to change the priority. The bad part is that...
  6. Problem with Call Attendant being choppy.

    I found that by increasing the thread priority to all of the 3CX services the quality of my calls, my on hold music and my call attendant improved. I set mine to "High". I used Process Explorer from Sys Internals (Now owned by Microsoft) to change the priority. The bad part is that...
  7. Polycom 650's

    When I press answer to answer the call, the speakerphone flashes like it's about to connect the call, but then it quickly goes back off and the screen continues to show "answer, reject, foward". If I choose to pick up the handset to answer the call instead, it does not connect the call...
  8. Hold not working correctly

    I gave up. I setup this configuration to expose a problem that I am having. All I've done is exacerbate everything. I've put things back the way they were and posted a seperate forum topic about it. It's the one called "Polycom 650". Thanks for the help.
  9. Polycom 650's

    I am hosting my own server with 3CX at a data center. I have two Polycom 650's on my desk here and a softphone on two computers. When I dial between softphones, the following problem does not happen. When I dial from the soft phone to a Polycom phone, I am unable to answer the call...
  10. Hold not working correctly

    I'm not sure that I can tell if it's coming from the Media Server or not. When I answer the call, I see a stream of RTP packets. It seems that the packets are originating from 169.254.2.2 That's not the right IP for the PBX. I think that means it hasn't bound to the right IP. How can I...
  11. Hold not working correctly

    I checked it. They are no longer external. I've got them set as internal. I didn't check the "external" box. Also, the "bind to media server" box is also unchecked. extension 101 is not doing all of this ICMP stuff extension 102 is doing it I'm not understanding why. But, aside...
  12. Hold not working correctly

    Another thing... It's not doing all of this pinging on the other phone.
  13. Hold not working correctly

    I was mistaken -- it's the phone trying to send to the server. It's a LOT of pinging. There is a UDP packet going from the server to the phone. Then there is an ICMP packet going from the phone to server. But it's not getting to the server. Does the server ping over UDP to see if it's...
  14. Hold not working correctly

    I ran WireShark. The most interesting thing is that my laptop is attempting to send ICMP packets to one of the Polycom phones (same one over and over again) Wireshark reports that it's saying "destination unreachable" UDP pack on source port 9002 -- Destination port 2258 It says "bogus...
  15. Hold not working correctly

    You got it. The external thing makes sense. Thanks. What can I do about the music on hold problem?
  16. Hold not working correctly

    I'm experiencing some very strange stuff. So I've setup a little local phone system involving two Polycom 650's, a laptop as the server and X-Lite to show the problem. HYPOTHESIS: There is something wrong with the Media Server Windows firewall is turned off. Everybody is plugged into a...
  17. Can't Answer Calls

    I misposted this.... http://www.3cx.com/forums/categories-1/voip-provider-configuration-4/can-t-answer-calls-2748/
  18. Can't Answer Calls

    My phones are Polycom 650's
  19. Can't Answer Calls

    There's more... I have a softphone -- when I call Phone 1 or Phone 2 with the softphone, the same thing happens. When I use the softphone or Phone 1 or Phone 2 to call a land line, it works.
  20. Can't Answer Calls

    I'm not sure if this is the phone or the PBX, but I can't seem to get this to work: Phone 1: Dial extension 101 (other phone) Phone 2: Ring Ring Me: Pick up handset of Phone 2 Nothing happens! The call won't connect. On the phone's screen it says "Answer or Reject". So I push...
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