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  1. Cannot make international calls

    Thanks Richard. When you say an outbound rule with 0, I take it you mean 0 for the prefix? Thanks Paul
  2. Cannot make international calls

    Thanks for the reply leejor. I'm looking at their setup now. There's a single outbound rule for VOIP Unlimited, number length says "10,11", and I've just counted the number of digits in the number they're trying to dial and there's 12 digits. There also a single route for calls with that rpute...
  3. Cannot make international calls

    Hi guys, this is my first post and I'll start by saying I've never used 3CX before! I've just taken on a new customer and they've already got a free version of the 3CX software running, and they've asked me to look at why they can't dial international numbers. I spoke to the VOIP provider (VOIP...
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