• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. setting up outbound caller ID with nextiva

    Thank you for replying my post. i'am working with nextiva support to solve this matter. for supported providers i will think about it since i've been with nextiva for quite sometime and i have a few clients attached with it. I will get back as soon as i received any news from Nextiva.
  2. setting up outbound caller ID with nextiva

    Hi guys, needs some help regarding setting up caller id on some of extensions. What i like to is to set one of extension when dial out it will show our Tollfree number on the other end. I spoke with nextiva and they said i need to set P-Asserted Identity which i tried and failed. on the...
  3. Cannot provisioning Polycom vvx 300 in V16

    forget about the phone password, i clear browser and it's work.
  4. Cannot provisioning Polycom vvx 300 in V16

    Hi JohnS, the phone now has 3cx logo which i need to change it since it is black. how do i do this? I've tried 456 for the phone password but it doesnt work, any idea? on the 3CX MC the phone mac is showing unprovisioned, is that normal? The phone is working fine even before i changed firmware...
  5. Cannot provisioning Polycom vvx 300 in V16

    That is the latest firmware i got from polycom for vvx 300. i will try vvx 301 which is ver 6.3.0.14929. i will post the result. thank you
  6. Cannot provisioning Polycom vvx 300 in V16

    3CX version standard annual 16.0.5.622 Server Windows 10 pro 3CX in local server IP Phone Polycom VVX 300 firmware 5.9.6.2327 Provisioning method Local Trunk sip.us Firewall pass no phone template changing the folder and files permission is not helping much.
  7. Cannot provisioning Polycom vvx 300 in V16

    all files are located under C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\kyks0h4vau4qf8d\ without subfolder. file permission is under user with privilege i set to allow all. i will try to set permission on provisioning folder to allow all for testing purposes,
  8. Cannot provisioning Polycom vvx 300 in V16

    yes it does
  9. Cannot provisioning Polycom vvx 300 in V16

    Hello cobaltit and thank you for your reply. im sorry if im not specific enough. my 3cx version is V16 running on windows 10 and its connect locally. i put config files in C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\kyks0h4vau4qf8d my setting on the phone: server type: HTTP...
  10. Cannot provisioning Polycom vvx 300 in V16

    Hello all, i've been trying to provisioning Polycom vvx 300 in V16 but always failed. i followed the direction on 3cx website but it doesnt seems working for me. upgraded firmware to the latest. the log from phone itself stated it cannot find mac_address.cfg. i put the config file on c:\Program...
  11. HELP!!!!! Unable to log in to 3cx console

    PCTurnkey, The email address is not working, it's non existing one.
  12. HELP!!!!! Unable to log in to 3cx console

    Hi Lejor, I do back up beforehand, but the thing is i can not interrupt the system since my company depend heavily on this. Thank you
  13. HELP!!!!! Unable to log in to 3cx console

    Please help!!!! I'am unable to log in to 3cx console. It said my id/password is wrong (which is not). Before it happen, i got weird things happen like the number of caller is stuck, even no body use the lines it said you have reach maximum allowance. After that i restarted the system and when i...
  14. cisco 7940G (SIP) can not select an option number

    thank you leejor for fast respond, i'am using VoIP provider (Optimum). How do i correct this problem?
  15. cisco 7940G (SIP) can not select an option number

    Can someone help me how to use 7940G to select an option given while you calling out. e.g. I called out to outside number and they gave me an option to choose such as 1 for Customer Service; 2 for Technical Support and so on. But when i pressed 1 the phone (7940) seems not sending what ever i...
  16. Intermittent dial out/in

    Thank you leejor for your prompt answer. I've found the problem, it was my stupidest mistake. I installed 3cx as a test server at first and when i installed the production server, i didnt disable the test server. So 3cx was confused what route to took. About the pilot number i have no idea why...
  17. Intermittent dial out/in

    that is my sip pilot number and yes it is in my outbound rules.
  18. Intermittent dial out/in

    Thank you for your reply leejor, the # 79734050310 is my cell number (im trying to call my cell). The voicemail i reached is 3cx extension mailbox #. regards, dydot
  19. Intermittent dial out/in

    This are the log right after it went to internal voicemail 16:12:04.482 [CM503008]: Call(1): Call is terminated 16:12:01.668 [CM503007]: Call(1): Device joined: sip:[email protected]:5060 16:12:01.665 [CM503007]: Call(1): Device joined...
  20. Intermittent dial out/in

    Thank you for answering my question(s). Well, the problem is the system running intermittent, calling out goes directly to voicemail and incoming i have to restart the services to make it work again. I'm not sure where the problem is, dont know where to find. regards, dydot
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.