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  1. Scrolling Name on BLF Key

    Just updated the firmware on an x7 and scrolling has been noticed. It’s very distracting. Haven’t looked in to it yet. Is it just long names scrolling? Nathan
  2. Call Statistics report - results don't look correct.

    Got a strange one, seem to be having issues with the accuracy of the data from call reporter. when running a call statistics report for 20 Oct 2010 is shows 81 calls for a particular extension. the person at that extension was not in the office on that day and took no calls... can anyone...
  3. Trying to use bbpglobal.com with 3CX

    It's not a silly question :-) Yes I do have that set. anyone else got any clues? thanks Nathan
  4. Trying to use bbpglobal.com with 3CX

    Hi I am trying to setup bbp Global as a backup provider for one of my clients. I know they are not on the approved list but I use them with other softphones and hard ip phones with no problems. I can see the problem in the log, it's not passing the authid.. so the string that reads...
  5. 3CX Assistant needs some work

    Using Windows XP. And what about a LAN-LAN VPN setup where the clients are set to DHCP? Seems to be a little oversight in the client.
  6. 3CX Assistant needs some work

    The other problem I have noticed is that the Assistant doesn't sign in over a VPN. No go on a windows VPN with a home user or a LAN-LAN VPN maintained by routers at different sites. Could someone please explain how to get the 3CX assistant to work over a VPN link????? thanks Nathan
  7. Appending ring group name after caller id

    I know about the Assistant but it means having to run 2 apps rather than the nice neat 1 app. My client has 25+ staff on the phone pretty much non stop so little things like this do make a big difference. Also, the assistant doesn't seem to work over the VPN connection. All remote access is...
  8. Appending ring group name after caller id

    So are you saying that the 3CX VoIP client is no longer supported? We have about 25 staff all using the 3CX VoIP client and use the extensions ALL THE TIME! That is a major "PBX feature" and if you are going to drop that then we could just go back to using x-lite and setup all the extensions...
  9. Appending ring group name after caller id

    :cry: My client has just upgraded and purchased v7 (were running v6 free) to get this feature and now it is not there! The VoIP phone is no good as they don't see the line appearances like the 3cx client. I have just tested and yes, it does show up on the voip phone but you can't see it, by...
  10. V6.1 backup not working

    thanks again now I just have to sort out the problems with attended transfers not working.... will test and get some verbose logging later and post it up. Nathan
  11. V6.1 backup not working

    the guys at 3CX got the backup file and a support info file and were able to send me back a working backup file. So I don't know what the problem was but they were able to sort it out.
  12. V6.1 backup not working

    I have emailed the file through. Once we sort this out I will post back with what the problem was so that anyone else that comes across it might be able help themselves. the v6 has been running fine, have had the system in for over a year.
  13. V6.1 backup not working

    I have just run the backup tool again to get the error message. Here is a screen shot of the backup tool
  14. V6.1 backup not working

    Hi I attempted to upgrade a client of mine from v6 to v7 last night. I upgraded from 6.x to 6.1 and all looked OK. I then ran the backup tool and saved the resulting zip file. Then I uninstalled v6, manually cleaned up a few bits so that v7 would install. Then the backup would just not...
  15. Draytek Vigor 2800VG

    HI Nigel I have the same router at one of my clients. You don't need to do anything with the voip ports on the router to have 3cx work. you may want to play with some of the bandwidth management settings in the router though. I am in the process of working with the voip provider to work...
  16. outbound calls on GXW4104

    Got it working, just had to disable the "wait for dialtone" option. I am trying to get the settings specific for Australia as I would think that leaving the option enabled would be best....
  17. outbound calls on GXW4104

    Hi people, hoping someone can help me.. I have a GXW-4104 and I have followed the setup notes as provided by 3cx.. Inbound calls are OK, they are quiet but at least they get routed to the extension as per the rules. I just can't get outbound calls happening... 20:57:59.087 Call::Terminate...
  18. TOS/DSCP marking of SIP/RTP by 3CX Phone System

    It would be great to see DSCP marking as an option. The routers I am using lately all support bandwidth allocation based on DSCP amongst other things so it would be very handy. Nathan
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