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  1. Digital Receptionist doesn't respond to caller selections

    Re: Digital Receptionist doesn't respond to caller selection Thanks for your response. I use Broadvoice as my VOIP provider. The key presses are short bursts no matter how long the key is pressed.
  2. Digital Receptionist doesn't respond to caller selections

    My digital receptionist is no longer responding to the caller's selections. This causes a huge problem since the caller can't dial any extensions or make any selections. I have tried updating the phone system to the latest service pack, deleting the digital receptionist multiple times and...
  3. IVR Options not working on incoming calls

    I deleted the Digital Receptionist and recreated it. This fixed my issue.
  4. IVR Options not working on incoming calls

    When someone calls my main number, the IVR picks up correctly, but it does not respond to any selections (ivr menu options, extensions, etc.) being entered by the caller. I have updated to the latest service pack, thinking that would help resolve my issue, but it did not. Any assistance would...
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