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  1. Phone Calling (Event status)

    Hallo, i have a question to ask you: in VAD how i can know the current tel. calling in which 'status' is ? Example of possible status: 'waiting', 'hold', 'ended', 'transferred', .... How (and where) using VAD could i know this information? Thanks in advance.
  2. Where a WorkFlow could be placed

    Hallo, i'am starting a project using VAD environment; i am asking you where a WorkFlow could be connected: only to a IVR (activation extension) or also when an event has emerged (for example: 'out of office' status, ....)
  3. Get caller's phone number

    Hallo, I need an answer about 3CX – VAD. I bought the 3CX VAD with license and I need to use this software for inserting data from callers into DB. I am asking : how can I get the telephone number of callers (from PBX) inside VAD ? Note that I already used, as a test, the Database Control...
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